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I can't delete images in my image page .

tassoskalyvas
5 Posts
tassoskalyvas posted this 16 April 2021
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I can't delete images in my image page I haven't a website using them ,when i try to delete them a dialog says that they are used

I can't delete images in my image page I haven't a website using them ,when i try to delete them a dialog says that they are used
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Support Team
Support Team posted this 30 April 2021

Hi Tassos,

Thanks for keeping us informed!
We deleted all pictures from our side.

Please enjoy using Nicepage and we always ready to help if you need it.

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Tassos, Thanks for keeping us informed! We deleted all pictures from our side. Please enjoy using Nicepage and we always ready to help if you need it. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 30 April 2021 by Support Team

tassoskalyvas
5 Posts
tassoskalyvas posted this 29 April 2021

Hello Negat
Sorry nothing changed
I 'm attaching my sites screenshot where they are just blank and the screenshot from my images where it says :unable to delete this image as it is used on one of your website pages

Hello Negat Sorry nothing changed I 'm attaching my sites screenshot where they are just blank and the screenshot from my images where it says :unable to delete this image as it is used on one of your website pages
Support Team
Support Team posted this 27 April 2021

Hello Tassos,

We got a response from our Developers Team. Please try to delete your pictures now and inform us about the results.

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Tassos, We got a response from our Developers Team. Please try to delete your pictures now and inform us about the results. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 21 April 2021

Hi,

I've asked our developers to check this issue. We'll let you know when we receive any news from them.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, I've asked our developers to check this issue. We'll let you know when we receive any news from them. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
tassoskalyvas
5 Posts
tassoskalyvas posted this 20 April 2021

Hi can you just delete all my images that i uploaded on the online gallery

Hi can you just delete all my images that i uploaded on the online gallery
Support Team
Support Team posted this 20 April 2021

Hi Tassos,

According to our records, you have no websites under your account. If you removed the website, there are no images that can be used. Please let us know if you need our further assistance.

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Tassos, According to our records, you have no websites under your account. If you removed the website, there are no images that can be used. Please let us know if you need our further assistance. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 20 April 2021 by Support Team

tassoskalyvas
5 Posts
tassoskalyvas posted this 19 April 2021

hello Negat
I am trying to delete the images stored in MyImages gallery to reupload them with a english name .
i can't delete them using the trash bin on the image .It is like they are used in a website

hello Negat I am trying to delete the images stored in MyImages gallery to reupload them with a english name . i can't delete them using the trash bin on the image .It is like they are used in a website
Support Team
Support Team posted this 19 April 2021

Hello Tassos,

Yes, you are right, using symbols is not an appropriate format for file names.

We can see that your website is deleted.
Could you please provide us more information:
Where exactly you try to delete your images? And what error with deletion you are facing?
Also, specify how and where you add new images.

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Tassos, Yes, you are right, using symbols is not an appropriate format for file names. We can see that your website is deleted. Could you please provide us more information: Where exactly you try to delete your images? And what error with deletion you are facing? Also, specify how and where you add new images. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
tassoskalyvas
5 Posts
tassoskalyvas posted this 16 April 2021

Hello Negat
I am using the online version for designing and exporting to html.For some reason the exported website had the images mixed and the names on the exported folder and on myimages library was truncated to single digit possible reason that they had greek filenames.So i tried to start over i deleted the website but i can't delete the images to re-add them

Hello Negat I am using the online version for designing and exporting to html.For some reason the exported website had the images mixed and the names on the exported folder and on myimages library was truncated to single digit possible reason that they had greek filenames.So i tried to start over i deleted the website but i can't delete the images to re-add them
Support Team
Support Team posted this 16 April 2021

Hello Tassos,

Could you please provide us more information.
Where you are deleting your images and where dialog appears?
Does the current project is already launched?
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Tassos, Could you please provide us more information. Where you are deleting your images and where dialog appears? Does the current project is already launched? ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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