Mobile responsive issues with 3.11.0 (WordPress)

48 Posts

wpexpertinbd posted this 07 April 2021

Hello, I am facing mobile responsive issues after using latest nicepage plugin 3.11.0 for wordpress, I mean mobile view is not responsive if i use latest version of the plugin for wordpress. mobile working fine if i install older version nicepage plugin like: 3.5.1 . I already open a private ticket but I think they don't get my point what i am saying that why i asking here may be someone faces same issues & got any work around.

Last edited 07 April 2021 by wpexpertinbd

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Support Team posted this 08 April 2021

Hi Benjamin,

I have replied to your initial case. The issue was not reproducible on my end with any template. So we have requested some details from you in that case, please reply.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Benjamin, I have replied to your initial case. The issue was not reproducible on my end with any template. So we have requested some details from you in that case, please reply. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

6 Posts

info293 posted this 28 October 2021

Hi Support,
I have the same problem too after updating to the latest version of nice page desktop. The inbuilt preview it seems ok but once published and viewed on a mobile device it is shrunk down like a desktop view on a mobile device? Please see attached screenshot from desktop preview and from mobile device (tested on 3 different android devices). Am I doing something wrong as this is using your prebuilt templates.

Hi Support, I have the same problem too after updating to the latest version of nice page desktop. The inbuilt preview it seems ok but once published and viewed on a mobile device it is shrunk down like a desktop view on a mobile device? Please see attached screenshot from desktop preview and from mobile device (tested on 3 different android devices). Am I doing something wrong as this is using your prebuilt templates.

Last edited 28 October 2021 by info293

this-is-the-issue.JPG

should-look-like-this.JPG

Support Team posted this 28 October 2021

Hi,

Your site is loaded as the iframe inside the html tag. That may be the issue as the iframe shows the content as it is and you cannot resize it from the outer container.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Your site is loaded as the iframe inside the html tag. That may be the issue as the iframe shows the content as it is and you cannot resize it from the outer container. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

6 Posts

info293 posted this 01 November 2021

Hmm, That's your template? I will try do one from scratch and test then.
Thanks

Hmm, That's your template? I will try do one from scratch and test then. Thanks

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Mobile responsive issues with 3.11.0 (WordPress)

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