Using the old desktop version that i purchased asking for license

nicepage18
5 Posts
nicepage18 posted this 06 April 2021
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hi;
I installed the old version that I had a license for but it keeps asking me to purchase the license.

I keep clicking Activate now then it reopens the same dialogue

Also may I know what is the latest version I can use with the license I already have?

Thank you

hi; I installed the old version that I had a license for but it keeps asking me to purchase the license. I keep clicking Activate now then it reopens the same dialogue Also may I know what is the latest version I can use with the license I already have? Thank you
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Support Team
Support Team posted this 06 April 2021

Hi Talal,

Thanks for contacting us.

Check on the top right for "Available Versions" you can see which versions of Nicepage are available to you.

2021-04-02-19-03-29.png

Let us know if you require further assistance.
Our team will be pleased to assist you

Best Regards,
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Talal, Thanks for contacting us. Check on the top right for "Available Versions" you can see which versions of Nicepage are available to you. !2021-04-02-19-03-29.png! Let us know if you require further assistance. Our team will be pleased to assist you Best Regards, ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
nicepage18
5 Posts
nicepage18 posted this 06 April 2021

Hi, what about the second part of my question. The license button even i had license for the old version. I downloaded version 1 which i am pretty sure i have a license for

Hi, what about the second part of my question. The license button even i had license for the old version. I downloaded version 1 which i am pretty sure i have a license for
Support Team
Support Team posted this 06 April 2021

Hi Talal,

Please confirm several points:

  1. You are downloading the desktop application (not online editor on nicepage.com).
  2. The version number is from the list of available versions.
  3. You log in with the same account as here.
  4. You press the Activate Now link. After this the activation process should be initiated. Does it open the login screen or browser window?

Let me know what exact step gives you the issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Talal, Please confirm several points: 1. You are downloading the desktop application (not online editor on nicepage.com). 2. The version number is from the list of available versions. 3. You log in with the same account as here. 4. You press the Activate Now link. After this the activation process should be initiated. Does it open the login screen or browser window? Let me know what exact step gives you the issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
nicepage18
5 Posts
nicepage18 posted this 06 April 2021

I used an older version that I had downloaded when I purchased the app.

1.0.156

I do not see it in the available versions. I can download from there from 1.20.1 to 2.0.2.

Which is a problem now.

I have been working on a project for few hours and now I am stuck unable to save it :(((

  1. You are downloading the desktop application (not online editor on nicepage.com): Desktop
  2. The version number is from the list of available versions.: It seems to be not in the list, older based on what I downloaded when I purchased first version
  3. You log in with the same account as here. Yes
  4. You press the Activate Now link. After this the activation process should be initiated. Does it open the login screen or browser window? nothing happens, it pauses as if its trying to do something but then nothing happens

Is there any way I can save this project first then download the ver 2.0.2?

Thank you

I used an older version that I had downloaded when I purchased the app. 1.0.156 I do not see it in the available versions. I can download from there from 1.20.1 to 2.0.2. Which is a problem now. I have been working on a project for few hours and now I am stuck unable to save it :((( 1. You are downloading the desktop application (not online editor on nicepage.com): **Desktop** 2. The version number is from the list of available versions.: **It seems to be not in the list, older based on what I downloaded when I purchased first version** 3. You log in with the same account as here. **Yes** 4. You press the Activate Now link. After this the activation process should be initiated. Does it open the login screen or browser window? **nothing happens, it pauses as if its trying to do something but then nothing happens** Is there any way I can save this project first then download the ver 2.0.2? Thank you
nicepage18
5 Posts
nicepage18 posted this 07 April 2021

anyone?

anyone?
Support Team
Support Team posted this 12 April 2021

Hi,

Sorry for the delay. The latest version that you can install is 2.0.2. If you installed the newer version, you cannot save the project as it works under the Free mode, which is limited.
If you have problems during the activation process we recommend that you disable antivirus software and firewall. They may cause such problems. Unfortunately, there is no way to save changes without activation.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Sorry for the delay. The latest version that you can install is 2.0.2. If you installed the newer version, you cannot save the project as it works under the Free mode, which is limited. If you have problems during the activation process we recommend that you disable antivirus software and firewall. They may cause such problems. Unfortunately, there is no way to save changes without activation. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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