installation issue

René
10 Posts
René posted this 25 November 2018
Ask a Question

I have a new PC and try installing Nicepage again. When I start Nicepage it stays in running. Sometimes I get an error that drive A; cannot be found. I do not have a drive A;, while the software was installed on drive A: on my previous computer.
Uninstall and reinstall does not work. I have checked the register, but there is no reference to drive A there.

I have a new PC and try installing Nicepage again. When I start Nicepage it stays in running. Sometimes I get an error that drive A; cannot be found. I do not have a drive A;, while the software was installed on drive A: on my previous computer. Uninstall and reinstall does not work. I have checked the register, but there is no reference to drive A there.
install
Vote to pay developers attention to this features or issue.
4 Replies
Order By: Standard | Newest
Support Team
Support Team posted this 27 November 2018

Hi,

Did you make a new installation? You need to download Nicepage Desktop from our website
https://nicepage.com/download
and make a new installation. If you have a backup of the websites folder (Documents\Nicepage) from the old computer, then you can copy the created websites into the Documents\Nicepage\ folder on the new computer.
...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Did you make a new installation? You need to download Nicepage Desktop from our website https://nicepage.com/download and make a new installation. If you have a backup of the websites folder (Documents\Nicepage\) from the old computer, then you can copy the created websites into the Documents\Nicepage\ folder on the new computer. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
René
10 Posts
René posted this 28 November 2018

As mentioned, I have done an uninstall and install of the app, but the issue remains. The app tries to create a directory in A;, which is not available ion my new PC.

As mentioned, I have done an uninstall and install of the app, but the issue remains. The app tries to create a directory in A;, which is not available ion my new PC.
René
10 Posts
René posted this 28 November 2018

I have solved the issue. My project directory was referring to drice A;.
I have connected a temporary drive to A; and after that changed the project drive to another drive,

I have solved the issue. My project directory was referring to drice A;. I have connected a temporary drive to A; and after that changed the project drive to another drive,
Support Team
Support Team posted this 30 November 2018

Hi Rene,

We glad that you managed to solve this issue. Please let us know if you need our further assistance.
...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Rene, We glad that you managed to solve this issue. Please let us know if you need our further assistance. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
You must log in or register to leave comments

Company
Product
Themes & Templates
Nicepage
Web Design