License Activation problem

1 Posts

pins4covid posted this 04 April 2021

Hi,

I bought a license, and when I am logged into the website, I can see that it is activated on the Licenses page.

But when I am using the desktop app, I get prompted "You need a Premium Plan to add Model Popups". When I click "I have a license, activate now", I get the error "Sorry, we can't activate your copy if Nicepage, because you have no license."

Thanks
Robert

Hi, I bought a license, and when I am logged into the website, I can see that it is activated on the Licenses page. But when I am using the desktop app, I get prompted "You need a Premium Plan to add Model Popups". When I click "I have a license, activate now", I get the error "Sorry, we can't activate your copy if Nicepage, because you have no license." Thanks Robert

#license

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Support Team posted this 05 April 2021

Hi Robert,

Thanks for contacting us

We can see that you do have a license, and it's activated. We can see also that you didn't open yet Desktop App.

Please log in with the same registered email in the Desktop APP - pins4covid@gmail.com

Best Regards,
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Robert, Thanks for contacting us We can see that you do have a license, and it's activated. We can see also that you didn't open yet Desktop App. Please log in with the same registered email in the Desktop APP - **pins4covid@gmail.com** Best Regards, ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

48 Posts

wpexpertinbd posted this 05 April 2021

You can logout & login again may be it's can help you or check that your desktop app have internet access. Also you need to use same account for desktop which account you are using while purchasing Nicepage license.

Last edited 05 April 2021 by wpexpertinbd

License Activation problem

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