Submenu on Mobile devices

Indigo Drainage Services
2 Posts
Indigo Drainage Services posted this 01 April 2021
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Menu & submenu are working fine from PC & Laptop. When trying to open from a mobile device, the list of submenu items flash up for a split second, then disappear, making it impossible to select any of the pages. Is there a fix for this?

Menu & submenu are working fine from PC & Laptop. When trying to open from a mobile device, the list of submenu items flash up for a split second, then disappear, making it impossible to select any of the pages. Is there a fix for this?
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Support Team
Support Team posted this 01 April 2021

Hi,

Thanks for contacting us

Can you share the link to your website so we could check it? Or can you attach your website to this ticket if it's an HTML website?

Is there a fix for this?

We need to identify the issue first. We have noticed that your current version is 3.6.2 comparing to the available 3.10.2.

Please note: editing and designing WordPress pages available only in Premium Plans.

Best Regards
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1.
Follow us on Facebook: http://facebook.com/nicepageapp.

Hi, Thanks for contacting us Can you share the link to your website so we could check it? Or can you attach your website to this ticket if it's an HTML website? > Is there a fix for this? We need to identify the issue first. We have noticed that your current version is 3.6.2 comparing to the available 3.10.2. *Please note: editing and designing WordPress pages available only in Premium Plans.* Best Regards ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1. Follow us on Facebook: http://facebook.com/nicepageapp.
Indigo Drainage Services
2 Posts
Indigo Drainage Services posted this 01 April 2021

Hi, website is www.indigodrainageservices.co.uk. thank you.

Hi, website is www.indigodrainageservices.co.uk. thank you.
Support Team
Support Team posted this 01 April 2021

the list of submenu items flash up for a split second, then disappear

Yes, we can see the issue. Try to deactivate additional plugins that might cause the issue on your website, clear the cache on your website and check the result.

If the issue persists, please provide us temporary access to your website's back-end panel for further investigation.

Thanks,
Best Regards,
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1.
Follow us on Facebook: http://facebook.com/nicepageapp.

> the list of submenu items flash up for a split second, then disappear Yes, we can see the issue. Try to deactivate additional plugins that might cause the issue on your website, clear the cache on your website and check the result. If the issue persists, please provide us temporary access to your website's back-end panel for further investigation. Thanks, Best Regards, ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1. Follow us on Facebook: http://facebook.com/nicepageapp.
mateir
11 Posts
mateir posted this 05 December 2021

same problems on all my websites - after the last update - that's not normal . please give us a fix . Thanks

same problems on all my websites - after the last update - that's not normal . please give us a fix . Thanks
mateir
11 Posts
mateir posted this 05 December 2021

bioambalaj.ro - mobile menu subitems not loading
lenjeriibycry.ro - the same - I have changed the theme - the same problems

bioambalaj.ro - mobile menu subitems not loading lenjeriibycry.ro - the same - I have changed the theme - the same problems
Support Team
Support Team posted this 06 December 2021

Hi,

I have visited your sites and I see the submenus are working fine on the mobile phone. Could you please explain the issue in more details.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, I have visited your sites and I see the submenus are working fine on the mobile phone. Could you please explain the issue in more details. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
info1614
4 Posts
info1614 posted this 31 January 2022

Any news?
Having this problem is so annoyng
Please Nicepage support do something, tha's not possible.

Any news? Having this problem is so annoyng Please Nicepage support do something, tha's not possible.
Support Team
Support Team posted this 01 February 2022

Hi,

What exact issue do you have? Please create a separate ticket and provide a link to your site and explain how to reproduce the issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, What exact issue do you have? Please create a separate ticket and provide a link to your site and explain how to reproduce the issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
filippa
6 Posts
filippa posted this 20 February 2022

Hi,

Having the same issue, please look at usf.nu , thanks.

Hi, Having the same issue, please look at usf.nu , thanks.
Support Team
Support Team posted this 21 February 2022

Hi,

Your site shows the static image only. Please explain the problem in more details.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Your site shows the static image only. Please explain the problem in more details. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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