Theme export error

hello179
4 Posts
hello179 posted this 30 March 2021
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Dear Nicepage,
I edited the template in the desktop app and exported to refress my website.
During the import, I faced with the following error:

Error occured: (status 200)
Can't find content.json in zip archive

Could you please help me how to fix it?
Thank you in advance.

Kind regards,
Gábor

Dear Nicepage, I edited the template in the desktop app and exported to refress my website. During the import, I faced with the following error: Error occured: (status 200) Can't find content.json in zip archive Could you please help me how to fix it? Thank you in advance. Kind regards, Gábor
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Support Team
Support Team posted this 30 March 2021

Hi Gábor,

Please make sure that you have exported the WP theme and content. Then please follow the instructions listed here:
https://nicepage.com/doc/66707/installation-of-wordpress-theme-and-pages

If you are trying to use the Nicepage >> Impost option in your WP backend, then please note that it is only for content import.

If you need to import the theme, then also check that you have exported the zip file with the theme included and use the Appearance >> Theme >> New >> Upload.

Let me know if that helps.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Gábor, Please make sure that you have exported the WP theme and content. Then please follow the instructions listed here: https://nicepage.com/doc/66707/installation-of-wordpress-theme-and-pages If you are trying to use the Nicepage >> Impost option in your WP backend, then please note that it is only for content import. If you need to import the theme, then also check that you have exported the zip file with the theme included and use the Appearance >> Theme >> New >> Upload. Let me know if that helps. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
hello179
4 Posts
hello179 posted this 30 March 2021

Dear Hella,
This is the process, I followed before, but the described error occured. I cannot import my updated theme at the moment.
Is there any solution to fix this this?
Kind regards,
Gábor

Dear Hella, This is the process, I followed before, but the described error occured. I cannot import my updated theme at the moment. Is there any solution to fix this this? Kind regards, Gábor
Support Team
Support Team posted this 31 March 2021

Hi Gábor,

Please attach the archive you're trying to import or provide the screenshots with the export options you selected in the Desktop app. We'll let you know what option should be used to import this archive.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Gábor, Please attach the archive you're trying to import or provide the screenshots with the export options you selected in the Desktop app. We'll let you know what option should be used to import this archive. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
hello179
4 Posts
hello179 posted this 31 March 2021

Dear Olivia,
Thank you for your follow-up. As I see, the error is disappeard and despite of the error notice, the changes in the template were applied succesfully. As I see, no further steps are needed in this issue and you may close it.
Thank you for your support!
Kind regards,
Gábor

Dear Olivia, Thank you for your follow-up. As I see, the error is disappeard and despite of the error notice, the changes in the template were applied succesfully. As I see, no further steps are needed in this issue and you may close it. Thank you for your support! Kind regards, Gábor
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