URGENT. I DONT SEE my sites why.

What’s in your documents\Nicepage folder?
In your preferences, where is your project folder pointing?

I don't understand what you are asking? When i open the app usually so far I see all the sites. Where should they point?

Can we resolve this?

When i click I have one web site showing with errors. This is not acceptable. I cannot conduct my business. Oleg please fix it.

Hi,

Thanks for contacting us and for your patience.

Could you please check from your Desktop App the path to the folder where you are saving your projects? Do your projects in the same folder, or are they gone?

Kindly attach some screenshots,

Best Regards,
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

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Sorry for the delay. I am in Canada.Here are some screen shot.

Here ia a screen capture of what is in document. Notice it says Nicepage_removed??? also I have the HTML files on my desktop with no images. Do you need to access my computer to fix this problem?

Your project folder was obviously moved.
It points to "1 WORK\2 active projects\1 patrimoine et chutes 2012\ 3..."
If you copy your working site folders into the documents\Nicepage folder and point your projects file there it should work.
Your working site folders are Site_####### folders.

Should I point to this Site_877026700

Can you access my computer and clean up because at this point I cannot access any of the sites....

Hi, I need to fix this I am working on projects. Thank you

Copy all the Site_#### folders into the Documents\Nicepage folder.
Open Nicepage, go to Preferences, and in the Project folder, point to the Documents\Nicepage folder.
That should work.
It should take you 1 minute to do this.

Hi, I don't want to make a mistake. Just to be sure right now all the sites are in Nicepage_removed folder. Than there is the folder Nicepage Templates should it go there? or do I need to create Documents\Nicepage folder???

I would create a "Nicepage" folder inside the Documents folder, since that's where the default should be.
Copy (not move) all the Site_### folders into that folder. I would copy them and not move them so you have a backup if necessary.
Open Nicepage program, go to the Preferences, and in the Project folders folder choice, point that to the Nicepage folder you created.
Follow Ahmad's graphic above.

Last edited 25 March 2021 by MerlinAZ

Hi, did all this see attached, it does not work so far, can you verify.
I duplicated the 3 sites and put them in the new NP doc folder, none work, restarted NP no success.

Thank you

Point your preferences here.
Check my image.
If this doesn't work, since there's a Nicepage_removed folder that shouldn't be there, we'll need to wait for support.

Last edited 25 March 2021 by MerlinAZ

I don't understand what you want me to do? This is what I have in project folder

/Users/jldesign/Documents/Nicepage/Site_877026700/Nicepage

It needs to point to the first Nicepage, not the second.

Salut.
1- Copier>coller vos sites dans:
/Documents/Nicepage
2- Donner le chement exact ou vos sites sont collé.
/Documents/Nicepage

Vous n'avez pas donner le bon chement de sauvegarde
/Documents/Nicepage/Site_877026700/Nicepage

Last edited 25 March 2021 by vigeb82191

All is good now, should I trash the Nicepage_removed folder. Do you know what happened?

I like to thank you for your patience.

JL