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My websites are not showing

jldesign25
60 Posts
jldesign25 posted this 25 March 2021
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Why are my web sites are not showing, I have 10 of them. Urgent I am working on some of them. Please fix ASAP

Why are my web sites are not showing, I have 10 of them. Urgent I am working on some of them. Please fix ASAP
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Support Team
Support Team posted this 25 March 2021

Hi, Denat,

We are sorry to hear that. Do you have this problem on the Nicepage Desktop or Online? On the Nicepage Desktop, drag your mouse to the highlighted icon.

enter image description here

Then, you will see the menu. Click on the "Preferences" button.
enter image description here

There, it is possible to see where your Projects are saved.
enter image description here

Could you please open the Project Folder? Are there your websites? Have you changed this folder?
...................................................
Sincerely,
Pavel C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Denat, We are sorry to hear that. Do you have this problem on the Nicepage Desktop or Online? On the Nicepage Desktop, drag your mouse to the highlighted icon. ![enter image description here][1] Then, you will see the menu. Click on the "Preferences" button. ![enter image description here][2] There, it is possible to see where your Projects are saved. ![enter image description here][3] Could you please open the Project Folder? Are there your websites? Have you changed this folder? ................................................... Sincerely, Pavel C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp [1]: https://i.imgur.com/97fHyPB.png [2]: https://i.imgur.com/Ge1nAXu.png [3]: https://i.imgur.com/ohMWrjw.png
jldesign25
60 Posts
jldesign25 posted this 25 March 2021

Thanks your team responded, we were able to fix it.

Thanks your team responded, we were able to fix it.
MerlinAZ
2697 Posts
MerlinAZ posted this 26 March 2021

Thanks your team responded, we were able to fix it.

We aren't "their team."
Just another software user. :)

> Thanks your team responded, we were able to fix it. We aren't "their team." Just another software user. :)
jldesign25
60 Posts
jldesign25 posted this 26 March 2021

Thanks a lot, that is why i got quick answers... Do you have an idea why this happened?
How do you like the software?

JL

Thanks a lot, that is why i got quick answers... Do you have an idea why this happened? How do you like the software? JL
MerlinAZ
2697 Posts
MerlinAZ posted this 26 March 2021

I don't know why that happened.
So far, I've been using the software for html static sites, and I like it.
I don't use Joomla or Wordpress.

I don't know why that happened. So far, I've been using the software for html static sites, and I like it. I don't use Joomla or Wordpress.
jldesign25
60 Posts
jldesign25 posted this 26 March 2021

Me two just HTML hosted at siteground. I like it too closest to muse which I used to use. They are doing quite a lot of improvement, They need to do more but at list they are working on releases once a month so far. Thank you again

Me two just HTML hosted at siteground. I like it too closest to muse which I used to use. They are doing quite a lot of improvement, They need to do more but at list they are working on releases once a month so far. Thank you again
Support Team
Support Team posted this 26 March 2021

Hi Denat,

We are happy to hear that everything is fine. In some cases the Project Folder location may be changed in the application and that will cause such project disappearing in the dashboard. There may be different reasons for that but we never delete projects folders without your will so all of them will remain on your computer, just check the pass.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Denat, We are happy to hear that everything is fine. In some cases the Project Folder location may be changed in the application and that will cause such project disappearing in the dashboard. There may be different reasons for that but we never delete projects folders without your will so all of them will remain on your computer, just check the pass. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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