XING social icon doesn´t work properly

tpistor
4 Posts
tpistor posted this 18 March 2021
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Hi Nicepage team,

in one of the last releases you added the XING social icon in the social media link bar which is highly appreciated.
Unfortunately when I enter a link here it is not working after publishing (the button just reloads the page).

I would need urgent support here, please could you fix that issue?

Best Regards
Torsten

Hi Nicepage team, in one of the last releases you added the XING social icon in the social media link bar which is highly appreciated. Unfortunately when I enter a link here it is not working after publishing (the button just reloads the page). I would need urgent support here, please could you fix that issue? Best Regards Torsten
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Support Team
Support Team posted this 18 March 2021

Hello, Torsten.

Please be assured that you connected each link to each social icon correctly with the protocol and in the proper format and the link address is correct.
Also please update your Nicepage Desctop, plug-in, and import to your CMS Theme that was resaved in the updated Nicepage Desktop.

After these actions please update us about your issue. If it wouldn't help, we will ask you for temporary access to your CMS.
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, Torsten. Please be assured that you connected each link to each social icon correctly with the protocol and in the proper format and the link address is correct. Also please update your Nicepage Desctop, plug-in, and import to your CMS Theme that was resaved in the updated Nicepage Desktop. After these actions please update us about your issue. If it wouldn't help, we will ask you for temporary access to your CMS. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
gerardobove.nz
10 Posts
gerardobove.nz posted this 18 March 2021

I have the same problem as you, in the header of my template I have 5 social icons 4 work perfectly while the 5th Telegram icon does not work keeps reloading the page.

As far as I'm concerned, the icon works only in the Post Template page, in the post template the icon recalls the link correctly, but at the same time the logo that should normally recall the home page of the site stops working.

Anyway enter the template page called header.php and you will see that the href attribute of the icon is missing the link insert it and try to see if something changes, to me it has not solved anything but it is worth trying.

NicePage is having a lot of bugs in this last period I hope the assistance will answer and fix everything

I have the same problem as you, in the header of my template I have 5 social icons 4 work perfectly while the 5th Telegram icon does not work keeps reloading the page. As far as I'm concerned, the icon works only in the Post Template page, in the post template the icon recalls the link correctly, but at the same time the logo that should normally recall the home page of the site stops working. Anyway enter the template page called header.php and you will see that the href attribute of the icon is missing the link insert it and try to see if something changes, to me it has not solved anything but it is worth trying. NicePage is having a lot of bugs in this last period I hope the assistance will answer and fix everything
tpistor
4 Posts
tpistor posted this 19 March 2021

Hi all,

after I checked all aspects recommended by the support (thnx Negat) and everything was ok here, I found a workaround:
- I created a social icon link which worked (in my case it was LinkedIn)
- I used the XING page link for this icon
- I replaced the "normal" logo included in Nicepage by an icon manually by using the upload funktion for the symbol

But in the end it is definitely a bug and it should be solved!

best regards and stay healthy
Torsten

Hi all, after I checked all aspects recommended by the support (thnx Negat) and everything was ok here, I found a workaround: - I created a social icon link which worked (in my case it was LinkedIn) - I used the XING page link for this icon - I replaced the "normal" logo included in Nicepage by an icon manually by using the upload funktion for the symbol But in the end it is definitely a bug and it should be solved! best regards and stay healthy Torsten
Support Team
Support Team posted this 19 March 2021

Hi Torsten,

Nice to hear that you have managed to find a temporary workaround.
The issue with the icons should be fixed in the next update.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Torsten, Nice to hear that you have managed to find a temporary workaround. The issue with the icons should be fixed in the next update. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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