do you have any type of consistant support?
Want to use your platform for my business but 2 days with no response is no way close to be a professional viable business.
do you have any type of consistant support?
Want to use your platform for my business but 2 days with no response is no way close to be a professional viable business.
Hi,
Sorry for the late response, we are working on your issue. It can take some time to investigate it. Also, we usually respond for 2 business days.
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Sincerely,
Pavel C.
Nicepage Support Team
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Last edited 01 March 2021 by Support Team
Agreed, support is very slow I have been waiting longer then 2 days and no response. I have the premium account.
Expect 2 weeks to get anything resolved. Support needs much improvement on speed.
Agreed, support is very slow I have been waiting longer then 2 days and no response. I have the premium account. Expect 2 weeks to get anything resolved. Support needs much improvement on speed.Last edited 01 March 2021 by immicardy
Hi,
We offer support within 2-3 business days, depending on the number of received requests. Therefore, sometimes delays may happen.
Apologize for the inconvenience.
...................................................
Sincerely,
Olivia
Nicepage Support Team
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