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Error during execution of Nicepage:

giragiu
7 Posts
giragiu posted this 19 February 2021
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Hello,
installing Nicepage I get an error, as suggested in another discussion I created the debug.txt file and image of error on screen.

Thanks and best regards.

Giuseppe

Hello, installing Nicepage I get an error, as suggested in another discussion I created the debug.txt file and image of error on screen. Thanks and best regards. Giuseppe
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4 Replies
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Support Team
Support Team posted this 19 February 2021

Hi, Giuseppe,
Thanks for using Nicepage!

Thanks for the data, we see the problem, the developers are investigating it, as soon as we receive an answer from them, we will contact you. If possible, please do not change anything on the problem page before we contact you.
...................................................
Sincerely,
Sahin
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Giuseppe, Thanks for using Nicepage! Thanks for the data, we see the problem, the developers are investigating it, as soon as we receive an answer from them, we will contact you. If possible, please do not change anything on the problem page before we contact you. ................................................... Sincerely, Sahin Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
MerlinAZ
2697 Posts
MerlinAZ posted this 19 February 2021

I would uninstall, reboot, and reinstall, turning your antivirus off.
Sometimes that helps.

I would uninstall, reboot, and reinstall, turning your antivirus off. Sometimes that helps.
giragiu
7 Posts
giragiu posted this 19 February 2021

Hello,

operation performed twice without success.

Greetings

Hello, operation performed twice without success. Greetings
Support Team
Support Team posted this 25 February 2021

Hi,

Please provide us with Nicepage logs:

  1. Create an empty debug.txt file in the following folder:
    For Windows:
    %APPDATA%\Nicepage
    For Mac:
    ~/Library/Application Support/Nicepage

  2. restart the application

  3. Provide Nicepage team with the log file by following one of the following steps:
    3.1. send debug.txt file to the support team
    3.2. start Nicepage application >> click F12 (for Windows) or Command + Option + I (for Mac) >> switch to the "Console" tab >> reproduce the issue and provide the console log (txt file or screenshot)

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please provide us with Nicepage logs: 1. Create an empty debug.txt file in the following folder: For Windows: %APPDATA%\Nicepage For Mac: ~/Library/Application Support/Nicepage 2. restart the application 3. Provide Nicepage team with the log file by following one of the following steps: 3.1. send debug.txt file to the support team 3.2. start Nicepage application >> click F12 (for Windows) or Command + Option + I (for Mac) >> switch to the "Console" tab >> reproduce the issue and provide the console log (txt file or screenshot) ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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