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formating issue

VoderWolf
3 Posts
VoderWolf posted this 17 February 2021
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I have created a web site using nice page. I re-designed the first page and I went through the different devices and formatted the page for each device. when I preview them they look fine. I exported the project (HTML) and posted to my test server (Apache2). when I view the page (using Chrome) it only shows the page formatted for the mobile phone. I am using a HP 15" laptop, I also had someone using a chrome book view it and they got the same format. What is going on? How do I correct this and prevent it from happening in the future?

I have created a web site using nice page. I re-designed the first page and I went through the different devices and formatted the page for each device. when I preview them they look fine. I exported the project (HTML) and posted to my test server (Apache2). when I view the page (using Chrome) it only shows the page formatted for the mobile phone. I am using a HP 15" laptop, I also had someone using a chrome book view it and they got the same format. What is going on? How do I correct this and prevent it from happening in the future?

Last edited 17 February 2021 by VoderWolf

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Support Team
Support Team posted this 18 February 2021

Hi Scott,

Is it possible to send us the link for your website to check the responsiveness on our side? Additional screenshots will be a huge help to us.

In the meantime, we Reset Responsiveness for all devices and set it up again for your project.

2021-02-18-11-27-42.png

Tried to watch on different devices your project, it looks fine.
Check the attached project.

Regarding responsiveness please refer to one of our article Responsive Web Designs.
https://nicepage.com/doc/5249/responsive-web-designs-v-1

If you have any further questions, please feel free to contact us.
Our team will be pleased to assist you.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Scott, Is it possible to send us the link for your website to check the responsiveness on our side? Additional screenshots will be a huge help to us. In the meantime, we Reset Responsiveness for all devices and set it up again for your project. !2021-02-18-11-27-42.png! Tried to watch on different devices your project, it looks fine. Check the attached project. Regarding responsiveness please refer to one of our article **[Responsive Web Designs.][1]** https://nicepage.com/doc/5249/responsive-web-designs-v-1 If you have any further questions, please feel free to contact us. Our team will be pleased to assist you. ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp [1]: https://nicepage.com/doc/5249/responsive-web-designs-v-1
VoderWolf
3 Posts
VoderWolf posted this 21 February 2021

thank you my issue was with the server cache not updating the page/css. Problem resolved. thank you.

thank you my issue was with the server cache not updating the page/css. Problem resolved. thank you.
Support Team
Support Team posted this 22 February 2021

Hi Scott,

We glad that you were able to fix the issue.

If you have other questions, please feel free to contact us.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1.
Follow us on Facebook: http://facebook.com/nicepageapp.

Hi Scott, We glad that you were able to fix the issue. If you have other questions, please feel free to contact us. ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1. Follow us on Facebook: http://facebook.com/nicepageapp.
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