Export hangs on Mac desktop version

CellarStudio
8 Posts
CellarStudio posted this 16 November 2018
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I've been working with the full desktop version of Nicepage and everything works fine until I export for Wordpress. Nicepage creates a folder in user/Documents/Nicepage Template, but the program hangs towards the end of the export.

The only work around I've found, so far, is to completely uninstall Nicepage and all of its preferences and perform a fresh re-install. Then I am able to export a project... but only once. Once I've exported a project, Nicepage won't allow me to export another project because it stops near the end and hangs there.

I am using the pro version of Nicepage on a Mac running on OS 10.13 High Sierra.

I hope this is a bug that is easily fixed.

Thanks.

I've been working with the full desktop version of Nicepage and everything works fine until I export for Wordpress. Nicepage creates a folder in user/Documents/Nicepage Template, but the program hangs towards the end of the export. The only work around I've found, so far, is to completely uninstall Nicepage and all of its preferences and perform a fresh re-install. Then I am able to export a project... but only once. Once I've exported a project, Nicepage won't allow me to export another project because it stops near the end and hangs there. I am using the pro version of Nicepage on a Mac running on OS 10.13 High Sierra. I hope this is a bug that is easily fixed. Thanks.
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Support Team
Support Team posted this 27 November 2018

Hi Dave,

We're very sorry for the delay.
Does the issue with exporting continue?
Please try exporting to another folder or on the desktop.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi Dave, We're very sorry for the delay. Does the issue with exporting continue? Please try exporting to another folder or on the desktop. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
CellarStudio
8 Posts
CellarStudio posted this 27 November 2018

Hi Olivia,

The problem appears to have gone away with my last fresh install attempt. To date, I have been able to export two different website themes from the desktop version without the program hanging.

I will keep you updated if it occurs again.

Thank you.

Dave

Hi Olivia, The problem appears to have gone away with my last fresh install attempt. To date, I have been able to export two different website themes from the desktop version without the program hanging. I will keep you updated if it occurs again. Thank you. Dave
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