Conact Form Submission Anomaly

ashutosh.chopra
6 Posts
ashutosh.chopra posted this 16 February 2021
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Hi,
While using the contact forms in nicepage, I notice that when the option of using a PHP script is used for the Submit action, the email sent uses the "where to send submissions" correctly, i.e the email is sent to the correct address specified. However, the "from" section of the email sent, defaults to the same as the email address specified at "where to send submissions". The body of the email sent has the email of the sender in it and the "send reply to" section contains this email address.

One would expect that the "from" part of the email sent should contain the email specified by the sender, but this is not happening. So even though a reply would work as the "reply to" portion is ok, but its not intuitive to see the "from" section showing the same email address as the "To" address.

Please see attached image to understand the issue.

Its not a server problem, but the correct fields are not being passed for processing.

Hi, While using the contact forms in nicepage, I notice that when the option of using a PHP script is used for the Submit action, the email sent uses the "where to send submissions" correctly, i.e the email is sent to the correct address specified. However, the "from" section of the email sent, defaults to the same as the email address specified at "where to send submissions". The body of the email sent has the email of the sender in it and the "send reply to" section contains this email address. One would expect that the "from" part of the email sent should contain the email specified by the sender, but this is not happening. So even though a reply would work as the "reply to" portion is ok, but its not intuitive to see the "from" section showing the same email address as the "To" address. Please see attached image to understand the issue. Its not a server problem, but the correct fields are not being passed for processing.
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Support Team
Support Team posted this 16 February 2021

Can you please provide your project, and make your statement clearer? What exactly is wrong?

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Can you please provide your project, and make your statement clearer? What exactly is wrong? ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 16 February 2021 by Support Team

ashutosh.chopra
6 Posts
ashutosh.chopra posted this 16 February 2021

Thanks for your prompt reply.
I am including the project.
The received email has a "From" entry as the email entered in the "From" portion of the Form > submit > Send Email With PHP Script > From BOX. whereas logically the " From" part of the received email should be the email address specified in the Form.
Thanks

Thanks for your prompt reply. I am including the project. The received email has a "From" entry as the email entered in the "From" portion of the Form > submit > Send Email With PHP Script > From BOX. whereas logically the " From" part of the received email should be the email address specified in the Form. Thanks
Support Team
Support Team posted this 16 February 2021

We will forward your suggestions to the dev team.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

We will forward your suggestions to the dev team. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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