Clients have access to my account even if i'm disconnected

j.lemaitre
2 Posts
j.lemaitre posted this 03 February 2021
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Hello,

how can i disconnect my Nicepage's account from a client website ?
I haven't add any domain in the "client licenses" board
I have disctonnected my account from the client's website
The client have other logins to log on its administration.
But each time he is on his wordpress administration, he have access to the plugin with all functionnalities.
More embarrassing, when he clic on my account, he can see all my informations.
How can i limit it ?

Thank you,
Julien.

Hello, **how can i disconnect my Nicepage's account from a client website ?** I haven't add any domain in the "client licenses" board I have disctonnected my account from the client's website The client have other logins to log on its administration. But each time he is on his wordpress administration, he have access to the plugin with all functionnalities. More embarrassing, when he clic on my account, he can see all my informations. How can i limit it ? Thank you, Julien.
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Support Team
Support Team posted this 03 February 2021

Superdev,

Have you removed the client emails/domians from https://nicepage.com/User/Orders/Subscriptions.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Superdev, Have you removed the client emails/domians from https://nicepage.com/User/Orders/Subscriptions. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
j.lemaitre
2 Posts
j.lemaitre posted this 03 February 2021

Hi Allen,
thank you for your reply.
I have tried with an other browser, and that works.
Can you confirm me that, if i add my client's email in "client licenses", he have to logon with his account and will see only his account?

Hi Allen, thank you for your reply. I have tried with an other browser, and that works. Can you confirm me that, if i add my client's email in "client licenses", he have to logon with his account and will see only his account?
Support Team
Support Team posted this 04 February 2021

Hi,

Sure, that is how it works. Your customer will log in with his details and will get only his options.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Sure, that is how it works. Your customer will log in with his details and will get only his options. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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