Nicepage not working on Mac M1

Support Team posted this 03 February 2021

Hi Roelof,

Could you tell us if you have a strong internet connection at the moment of the opening of the Nicepage Desktop App? Or possibly some running processes might block the access to the internet for the Nicepage?

Kindly update or reinstall the Desktop App and tell us if it helps.

We can assure you that the Nicepage is absolutely compatible and user friendly.

If you have other questions, please feel free to contact us.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1.
Follow us on Facebook: http://facebook.com/nicepageapp.

Hi Roelof, Could you tell us if you have a strong internet connection at the moment of the opening of the Nicepage Desktop App? Or possibly some running processes might block the access to the internet for the Nicepage? Kindly update or reinstall the Desktop App and tell us if it helps. We can assure you that the Nicepage is absolutely compatible and user friendly. If you have other questions, please feel free to contact us. ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1. Follow us on Facebook: http://facebook.com/nicepageapp.

2 Posts

info40602 posted this 03 February 2021

Internet connection is 985 mbts on cable and 500 on wifi so that is not the problem. I think the problem is that I can only work online on a hosted website. On the Macbook I had the offline version but on Mac Mini it is online only. That is why the test version is not working. Reinstall did not solve the problem.

Best regards,
Roelof

Internet connection is 985 mbts on cable and 500 on wifi so that is not the problem. I think the problem is that I can only work online on a hosted website. On the Macbook I had the offline version but on Mac Mini it is online only. That is why the test version is not working. Reinstall did not solve the problem. Best regards, Roelof

Support Team posted this 05 February 2021

Hi Roelof,

So, on Macbook offline version is working, but on Mac Mini, you can work only online?
By offline, do you mean Nicepage Desktop App and by online Nicepage Hosting Online?

Could you please create log files for us to investigate this issue:

create in ~/ Library/Application Support/Nicepage folder debug.txt
restart Nicepage
open the standard browser console (I think it is Command + Option + I) >> switch to the Console tab. If there is an error, please make a screen and send debug.txt file as an attached file to this case.

...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Roelof, So, on Macbook offline version is working, but on Mac Mini, you can work only online? By offline, do you mean Nicepage Desktop App and by online Nicepage Hosting Online? Could you please create log files for us to investigate this issue: - create in **~/ Library/Application Support/Nicepage** folder *debug.txt* - restart Nicepage - open the standard browser console (I think it is Command + Option + I) >> switch to the Console tab. If there is an error, please make a screen and send *debug.txt* file as an attached file to this case. ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 08 February 2021 by Support Team

62 Posts

Sam B posted this 06 March 2021

I just wanted to check if you have tried installing NP and is it running? I'm about to get a M1 and want to make sure!!

Thanks!!

I just wanted to check if you have tried installing NP and is it running? I'm about to get a M1 and want to make sure!! Thanks!!

Support Team posted this 09 March 2021

Sam,

We are doing that many times a day. Nicepage works. Please note, that even if your trial is over, you can still use Nicepage Starter Edition for free.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Sam, We are doing that many times a day. Nicepage works. Please note, that even if your trial is over, you can still use Nicepage Starter Edition for free. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Nicepage not working on Mac M1

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