plugin-installation-failed

moonwongjw2
51 Posts
moonwongjw2 posted this 11 May 2018

Hi,

I used nicepage desktop to create a wordpress theme with content, and then exported as a zip file.

I go to my wordpress admin > plugin > add new and click the upload plugin button to upload the zip file,
when I click "install Now", however, it failed

plugin-installation-failed1.JPG

plugin-installation-failed.JPG

Please help me to fix it.

Thanks,

Hi, I used nicepage desktop to create a wordpress theme with content, and then exported as a zip file. I go to my wordpress admin > plugin > add new and click the upload plugin button to upload the zip file, when I click "install Now", however, it failed !plugin-installation-failed1.JPG! !plugin-installation-failed.JPG! Please help me to fix it. Thanks,
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5 Comments
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Support Team
Support Team posted this 11 May 2018

Hi,

You need to install it as the theme. Use the Appearance >> Themes >> Add New option. Let us know if you have issues about that.

Sincerely,
Hella

Hi, You need to install it as the theme. Use the Appearance >> Themes >> Add New option. Let us know if you have issues about that. Sincerely, Hella
devethom
1 Posts
devethom posted this 30 May 2018

  1. had a similar issues. I installed as a theme but i only saw a blank template, all my designs were missing
  2. tried to import via the nicepage plugin import but i cant seem to find where the files went. it only says import complete
    3.the nicepage plugin settings shows a blank screen, nothing to set

1. had a similar issues. I installed as a theme but i only saw a blank template, all my designs were missing 2. tried to import via the nicepage plugin import but i cant seem to find where the files went. it only says import complete 3.the nicepage plugin settings shows a blank screen, nothing to set
Support Team
Support Team posted this 30 May 2018

Hello,

Thanks for letting us know. The issue 3 will be fixed soon. Relating 1 and 2 - could you please create a new private topic and provide temporary access to your website admin for investigation?

Sincerely,
Nettie

Hello, Thanks for letting us know. The issue 3 will be fixed soon. Relating 1 and 2 - could you please create a new private topic and provide temporary access to your website admin for investigation? Sincerely, Nettie
bestvillas.kohsamui2
7 Posts
bestvillas.kohsamui2 posted this 31 January 2019

Tried to upload the nicepage app on client licensed website.
Uploaded it as theme and get the following errors;

Installing Theme from uploaded file: wordpress_nicepage_plugin-1.0.214.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.

Tried to upload the nicepage app on client licensed website. Uploaded it as theme and get the following errors; Installing Theme from uploaded file: wordpress_nicepage_plugin-1.0.214.zip Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.
Support Team
Support Team posted this 31 January 2019

Hi Ronald,

According to the file name from your message you are trying to upload the plug-in through the theme upload option. The plug-in should be uploaded through the Plugin tab. And if you export the theme and content, then use the Theme upload option in WP and after that there will appear the notice on the top suggesting you to install the plug-in.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Ronald, According to the file name from your message you are trying to upload the plug-in through the theme upload option. The plug-in should be uploaded through the Plugin tab. And if you export the theme and content, then use the Theme upload option in WP and after that there will appear the notice on the top suggesting you to install the plug-in. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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