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Site Url Issues

susanishere
2 Posts
susanishere posted this 28 January 2021
Report a bug

I set up my URL domain to point to the correct IP address, and when I publish my site, it attaches a whole bunch of additional URL strings to the end of the URL when I publish in Nicepage.

Also, my contact us submissions are consistently sending me errors when form submissions occur. I have the submissions set up to email myself and haven't had the chance to submit any inquiry successfully.

Please assist.

I set up my URL domain to point to the correct IP address, and when I publish my site, it attaches a whole bunch of additional URL strings to the end of the URL when I publish in Nicepage. Also, my contact us submissions are consistently sending me errors when form submissions occur. I have the submissions set up to email myself and haven't had the chance to submit any inquiry successfully. Please assist.
site-url-contact-us
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3 Replies
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Support Team
Support Team posted this 01 February 2021

Joel,

I see to have two IP addresses mapped to your domain but should be single only.

Can you please
1. Remove empty or @ A record with 192.64.119.33 IP address
2. Wait up to 1 hour for DNS propagation
3. Delete your domain in the Site settings of the your site on Nicepage and save settings.
4. Map your Domain again with the Site settings of the your site on Nicepage and save.

...................................................
Sincerely,
Sergey F
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Joel, I see to have two IP addresses mapped to your domain but should be single only. Can you please 1. Remove empty or @ A record with 192.64.119.33 IP address 2. Wait up to 1 hour for DNS propagation 3. Delete your domain in the Site settings of the your site on Nicepage and save settings. 4. Map your Domain again with the Site settings of the your site on Nicepage and save. ................................................... Sincerely, Sergey F Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
staff01.ayamaya
1 Posts
staff01.ayamaya posted this 05 July 2023

The DNS records wont work. its published and still goes to the nicepage page

The DNS records wont work. its published and still goes to the nicepage page
Support Team
Support Team posted this 05 July 2023

Hello Joel,

Please elaborate more about your issue with a new private ticket.
Thank you.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Joel, Please elaborate more about your issue with a new private ticket. Thank you. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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