firefox on mobile devices

Hi,

Unfortunately, your website returns an Access Denied error.
Please make sure that you installed the most recent FireFix application updates.
Could you please provide a screenshot that demonstrates the issue?

...................................................
Sincerely,
Olivia
Nicepage Support Team

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hi, you mean 'firefox application ? The application is up to date. So i don't know why you get an access denied error.

This is how the site looks in firefox on my phone. (see attachment). There is one how it looks on firefox and one how it should look like on chrome

Hi,

The website is now accessible. But it looks ok in Firefox on my phone:

I've installed the most recent version from PlayMarket.

It looks like mobile Firefox supports addons. Did you install any?

...................................................
Sincerely,
Olivia
Nicepage Support Team

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hi,

it is firefox from playstore as I have an androidphone. Is PlayMarket from Apple ? I do have the latest version. I deleted the browser and reînstalled it... same result. Is the problem then firefox on a androïdphone ? I tried it on a friends androidphone and it looks also wrong. So it is not only on my phone. I m glad it looks good on your phone

Hi,

This is Firefox for Android from GooglePlay. But in general, it does not matter what source is used to download it.
So, do you use Firefox for IOS or Android?

...................................................
Sincerely,
Olivia
Nicepage Support Team

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android . And it is the latest version

Hi,

Thank you for the information. I've tested your website on a different device in Firefox. The website looks ok too. Therefore, most probably this is something browser-specific and appears in a specific browser only.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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so, there is nothing to do about it ? My device was a samsung galaxy s20fe. the other one I tested it on was a galaxy s 8

Hi,

Unfortunately, we cannot investigate the issue that we cannot reproduce. I've tested the website on two phones (galaxy note 10 and older a8) and a tablet. It looks ok.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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hi, I found the solution. The problem was not caused by nicepage, but it has something to do with the settings of the phone.
the settings of how great you like the letters to appear and setting of zoom in.

Hi Boccia,

Thanks for your reply. We're glad that the problem is solved.
Feel free to contact us with any other questions you may have.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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