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Fake Premium Support for Nicepage PRO users

lenta90210
11 Posts
lenta90210 posted this 15 January 2021
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Hello! I paid for PRO licence to get premium support. It was main motivation. But actually it is a fake. I don't get fast responces from Nicepage support. I don't see any ways to contact premium support.

Hello! I paid for PRO licence to get premium support. It was main motivation. But actually it is a fake. I don't get fast responces from Nicepage support. I don't see any ways to contact premium support.
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Support Team
Support Team posted this 20 January 2021

Hi VLADISLAV,

I'm sorry for the delay that may occur. The Priority cases are replied as soon as possible, some of them may take more time to investigate the issue. I can see that your latest question was replied the day after you have posted it, but you haven't replied back. Please let me know if our help is still needed with that case.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi VLADISLAV, I'm sorry for the delay that may occur. The Priority cases are replied as soon as possible, some of them may take more time to investigate the issue. I can see that your latest question was replied the day after you have posted it, but you haven't replied back. Please let me know if our help is still needed with that case. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
lenta90210
11 Posts
lenta90210 posted this 20 January 2021

But within 1-2 business days you reply on free licence. So where is the premium support of a pro licence?

But within 1-2 business days you reply on free licence. So where is the premium support of a pro licence?
Support Team
Support Team posted this 15 January 2021

Hi VLADISLAV,

Thank you for your message.
We are replying within 1-2 business days depends on the number of requests.
If you have any further questions please feel free to contact us.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi VLADISLAV, Thank you for your message. We are replying within 1-2 business days depends on the number of requests. If you have any further questions please feel free to contact us. ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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