Back to top arrow is gone

2 Posts

p.eijdems posted this 06 January 2021

After Nicepage automaticly updated in Wordpress to 3.33 the back to top arrow is gone after uploading website.
Even the EU-cookie window is gone.

On my theme the arrow and EU-cookie window is vissible.

Is this a bug or do I need to reinstall Nicepage in Wordpress?

Regards Pierre

After Nicepage automaticly updated in Wordpress to 3.33 the back to top arrow is gone after uploading website. Even the EU-cookie window is gone. On my theme the arrow and EU-cookie window is vissible. Is this a bug or do I need to reinstall Nicepage in Wordpress? Regards Pierre

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Support Team posted this 07 January 2021

William,

You can try, and if it doesn't help, you can get the previous version from https://nicepage.com/User/app/downloads. Please remember to backup.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

William, You can try, and if it doesn't help, you can get the previous version from https://nicepage.com/User/app/downloads. Please remember to backup. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

2 Posts

p.eijdems posted this 07 January 2021

Hi Allen,

I have downgrade to 3.25 and all works well !!

Hi Allen, I have downgrade to 3.25 and all works well !!

Support Team posted this 08 January 2021

Hi William,

To investigate the issue we need to reproduce it. So if you are able to set the new plug-in version on your site again to present the issue, that will be helpful. Also attach your theme exported as a project.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi William, To investigate the issue we need to reproduce it. So if you are able to set the new plug-in version on your site again to present the issue, that will be helpful. Also attach your theme exported as a project. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

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