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Do this before you uninstall nicepage component.

Komodo
2 Posts
Komodo posted this 02 January 2021
Report a bug

Not sure if this has been reported yet.

I uninstalled the Nicepage extension from my and my entire site, including the backend, went blank. The only way I was able to prevent this was to first change the website to a new non template first then uninstall the Nicepage extension.

At the time of this post I was using Nicepage v3.3.3

Not sure if this has been reported yet. I uninstalled the Nicepage extension from my and my entire site, including the backend, went blank. The only way I was able to prevent this was to first change the website to a new non template first then uninstall the Nicepage extension. At the time of this post I was using Nicepage v3.3.3
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7 Replies
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Support Team
Support Team posted this 05 January 2021

Hi,

Could you please explain the issue in more detail including screenshots?

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi, Could you please explain the issue in more detail including screenshots? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Komodo
2 Posts
Komodo posted this 18 January 2021

I will try to set up a new test this week and make sure that nicepage is update since this post. I will record what happens.

I will try to set up a new test this week and make sure that nicepage is update since this post. I will record what happens.
Support Team
Support Team posted this 18 January 2021

Hi Marvin,

OK, please let us know when you need our help again.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Marvin, OK, please let us know when you need our help again. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
kontakt27
165 Posts
kontakt27 posted this 04 February 2023

Hi,
I have to agree with billups. Unfortunately, uninstalling via Manage => Manage => Check Nicepage and uninstall also destroyed my entire website. Unfortunately I can't even open anything in the backed anymore. So also the change to another template is not possible.

If you don't have a bakcup here, you won't keep Nicepage in a good memory.

Very unfortunate, very unfortunate .....

Greeting,
Robert

Hi, I have to agree with billups. Unfortunately, uninstalling via Manage => Manage => Check Nicepage and uninstall also destroyed my entire website. Unfortunately I can't even open anything in the backed anymore. So also the change to another template is not possible. If you don't have a bakcup here, you won't keep Nicepage in a good memory. Very unfortunate, very unfortunate ..... Greeting, Robert
Bob Roberts
15 Posts
Bob Roberts posted this 08 March 2023

I'd like some proper help and advice on this too please. This is quite scary
I am planning on fully unistalling nicepage next week and so glad I read this.
Thank you to billups and konkat27 for the kind warning and knowledge here.
I was going to do the usual manage>>Manage>>Uninstall as is safe with other joomla extensions and cannot afford leaving nicepage to crash my live site in any way.
Please can Nicepage provide fully documented and tested instructions that are safe to follow and for our sites.
A lot of work has gone in to them and we should be OK to leave Nicepage without the worry of this decision wrecking all the effort and our web presence for our important visitors.
I'm terrified after reading this but glad I did.
If choosing to stop using Nicepage I don't want to have leftovers of it in my website that I need to carry around and not update.
Are there any tables in the host database that need deleting too?

I'd like some proper help and advice on this too please. This is quite scary I am planning on fully unistalling nicepage next week and so glad I read this. Thank you to billups and konkat27 for the kind warning and knowledge here. I was going to do the usual manage>>Manage>>Uninstall as is safe with other joomla extensions and cannot afford leaving nicepage to crash my live site in any way. Please can Nicepage provide fully documented and tested instructions that are safe to follow and for our sites. A lot of work has gone in to them and we should be OK to leave Nicepage without the worry of this decision wrecking all the effort and our web presence for our important visitors. I'm terrified after reading this but glad I did. If choosing to stop using Nicepage I don't want to have leftovers of it in my website that I need to carry around and not update. Are there any tables in the host database that need deleting too?
ebay8
12 Posts
ebay8 posted this 21 June 2023

Also looking for instructions as to how to uninstall in Joomla. I just tried and now my entire site won't load.

Also looking for instructions as to how to uninstall in Joomla. I just tried and now my entire site won't load.
Support Team
Support Team posted this 21 June 2023

Hi,

Please let me know what exactly you have done? Maybe you have removed some vital options. Also note that Niceage content does not work without Nicepage plug-in.
To check your issue further please create a separate topic with the link to your site and the exact explanation of your problem.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please let me know what exactly you have done? Maybe you have removed some vital options. Also note that Niceage content does not work without Nicepage plug-in. To check your issue further please create a separate topic with the link to your site and the exact explanation of your problem. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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