Can't add back to top button on existing pages

Peere
8 Posts
Peere posted this 09 December 2020
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When I go to page settings on existing websites created with older versions of Nicepage I get the message
"back to top not available when using theme template"

How can I fix this pls ?

When I go to page settings on existing websites created with older versions of Nicepage I get the message "back to top not available when using theme template" How can I fix this pls ?
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Support Team
Support Team posted this 10 December 2020

Hi Dennis,

Try to switch to the Nicepage theme and try to add the button again.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Dennis, Try to switch to the Nicepage theme and try to add the button again. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Peere
8 Posts
Peere posted this 10 December 2020

Hi,

The Nice page theme is the active and only installed theme on both sites I have tested it on.

Regards,

D

Hi, The Nice page theme is the active and only installed theme on both sites I have tested it on. Regards, D
Support Team
Support Team posted this 11 December 2020

Hi,

If you enabled the "Theme Template" option under the Page tab, please enable Back To Top in the Desktop project and reinstall the theme. No need to reinstall content. Does the issue continue?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi, If you enabled the "Theme Template" option under the Page tab, please enable Back To Top in the Desktop project and reinstall the theme. No need to reinstall content. Does the issue continue? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Peere
8 Posts
Peere posted this 12 December 2020

HI,

It seems that the page is set to "Theme temlate"

The-template.PNG

When I click add element I get the following menu that doesn't show back to top option

Menu.PNG

Regards,

D

HI, It seems that the page is set to "Theme temlate" !The-template.PNG! When I click add element I get the following menu that doesn't show back to top option !Menu.PNG! Regards, D
Support Team
Support Team posted this 14 December 2020

Hi Dennis,

As Olivia mentioned in the post above, the Back to Top should be added in the theme within the desktop application. Then export the theme and install it on the site.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Dennis, As Olivia mentioned in the post above, the Back to Top should be added in the theme within the **desktop** application. Then export the theme and install it on the site. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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