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info3286
51 Posts
info3286 posted this 08 December 2020
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Hello

I created a form that submits an email to me. In the form i ask the customer to enter his email.

How can i see in the From field of the email that i receive the email of the customer?

Hello I created a form that submits an email to me. In the form i ask the customer to enter his email. How can i see in the From field of the email that i receive the email of the customer?
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Support Team
Support Team posted this 18 December 2020

Laurent,

  1. Register at a third-party service, for example, https://formspree.io/
  2. Copy URL from your profile
  3. Paste that URL to the Form for the custom form action option
  4. use that third-party service to manage the form submits.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Laurent, 1. Register at a third-party service, for example, https://formspree.io/ 2. Copy URL from your profile 3. Paste that URL to the Form for the custom form action option 4. use that third-party service to manage the form submits. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
info3286
51 Posts
info3286 posted this 16 December 2020

I am sorry Simon, I didn't know.

Thank you very much for your help, really appreciated.

The bigger problem is the one with the email address which i cannot get to work correctly.

again my apologies ... :)

I am sorry Simon, I didn't know. Thank you very much for your help, really appreciated. The bigger problem is the one with the email address which i cannot get to work correctly. again my apologies ... :)
simonusher3
28 Posts
simonusher3 posted this 16 December 2020

Hi,

Sorry for the delay, I am not support staff, just a humble NP user. I have tried to see why it is putting the address onto 2 lines and can't see why I'm afraid.

Sorry.

Simon.

Hi, Sorry for the delay, I am not support staff, just a humble NP user. I have tried to see why it is putting the address onto 2 lines and can't see why I'm afraid. Sorry. Simon.
info3286
51 Posts
info3286 posted this 16 December 2020

still waiting for answer

still waiting for answer
info3286
51 Posts
info3286 posted this 14 December 2020

i did as you asked, see file and i get the message also in the file.

i opened the email in a new window and still the same happens, there is a carriage returm there, i know that because i did copy/paste and i get the result in 2 lines not inone.

i did as you asked, see file and i get the message also in the file. i opened the email in a new window and still the same happens, there is a carriage returm there, i know that because i did copy/paste and i get the result in 2 lines not inone.
simonusher3
28 Posts
simonusher3 posted this 14 December 2020

Hi,

Within Nicepage, leave blank as it is.
You need to delete the comma , and replace it with a semicolon ; so it looks like this $_POST["email"]; and NOT like this $_POST["email"],

Regarding the email format, if you look at the email in a new window on your PC, the text should for each field be on the same line.

Hi, Within Nicepage, leave blank as it is. You need to delete the comma , and replace it with a semicolon ; so it looks like this `$_POST["email"];` and NOT like this `$_POST["email"],` Regarding the email format, if you look at the email in a new window on your PC, the text should for each field be on the same line.

Last edited 14 December 2020 by simonusher3

info3286
51 Posts
info3286 posted this 13 December 2020

I am really sorry but it is not working.

i corrected as you said, see attached file and still it shows as coming all the time from me.

do i need to change/add anything on the form - see email2 attached?

i just noticed that when i get the email - in the name and address fields on the email i get the fields are divided, the last word in the field is put on a new line - see email1 file - can i fix that?

thank you

I am really sorry but it is not working. i corrected as you said, see attached file and still it shows as coming all the time from me. do i need to change/add anything on the form - see email2 attached? i just noticed that when i get the email - in the name and address fields on the email i get the fields are divided, the last word in the field is put on a new line - see email1 file - can i fix that? thank you
simonusher3
28 Posts
simonusher3 posted this 13 December 2020

OK, you haven't done it correctly.

Now you need to delete '$_POST["email"]',
and replace it with $_POST["email"];
Just cut & paste it.

Simon.

OK, you haven't done it correctly. Now you need to delete `'$_POST["email"]',` and replace it with `$_POST["email"];` Just cut & paste it. Simon.
info3286
51 Posts
info3286 posted this 12 December 2020

this is what i did - see file.

do i need to write something instead of "email"?

this is what i did - see file. do i need to write something instead of "email"?
simonusher3
28 Posts
simonusher3 posted this 12 December 2020

Hi,

You need to delete '$_POST["email"]',
and replace it with $_POST["email"];

Then it will work.

Simon.

Hi, You need to delete `'$_POST["email"]',` and replace it with `$_POST["email"];` Then it will work. Simon.
info3286
51 Posts
info3286 posted this 11 December 2020

ok, so i found the file, great.

i attached a file that shows circled what was in that file when i opened it, then i changed it to the bottom part. still i keep receiving the email with the same email always from myself and not from the customer.

i am probably doing something wrong - what?

ok, so i found the file, great. i attached a file that shows circled what was in that file when i opened it, then i changed it to the bottom part. still i keep receiving the email with the same email always from myself and not from the customer. i am probably doing something wrong - what?
simonusher3
28 Posts
simonusher3 posted this 11 December 2020

Hi,

When you export the site to HTML, you need to go to the folder where it is saved, you should see a folder called scripts, in there will a file called form-###.php (### refer to random letters/numbers). You need to edit that file.

Regards,

Simon.

Hi, When you export the site to HTML, you need to go to the folder where it is saved, you should see a folder called scripts, in there will a file called form-###.php (### refer to random letters/numbers). You need to edit that file. Regards, Simon.
info3286
51 Posts
info3286 posted this 10 December 2020

i think i did what you suggested, see attached file.

it still doesn't work

what did i do wrong?

i think i did what you suggested, see attached file. it still doesn't work what did i do wrong?
simonusher3
28 Posts
simonusher3 posted this 10 December 2020

Hi,

I take it you wish to able to reply directly to customer within your email client software. In order to do that, you will need to edit the form.php file. Near the top of the script you need to find;

'from' => ' ',

and change it to:

'from' => $_POST["email"];

Save the file and now you can reply directly.. If you don't mean this, please elaborate further on what exactly you require.

Yours,

Simon.

Hi, I take it you wish to able to reply directly to customer within your email client software. In order to do that, you will need to edit the form.php file. Near the top of the script you need to find; 'from' => ' ', and change it to: 'from' => $_POST["email"]; Save the file and now you can reply directly.. If you don't mean this, please elaborate further on what exactly you require. Yours, Simon.
info3286
51 Posts
info3286 posted this 10 December 2020

i didn't really understand the answer, can you please simplify with a step by step guide for that.
the customer email is collected on the form, when i receive the email on my side i want to see on the sender email, the email of the customer.
thank you

i didn't really understand the answer, can you please simplify with a step by step guide for that. the customer email is collected on the form, when i receive the email on my side i want to see on the sender email, the email of the customer. thank you
Support Team
Support Team posted this 10 December 2020

Laurent,

In this option it is in the script, you can try to the Custom Form Action which is simpler.
https://nicepage.com/doc/66444/send-emails-with-custom-form-action

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Laurent, In this option it is in the script, you can try to the Custom Form Action which is simpler. https://nicepage.com/doc/66444/send-emails-with-custom-form-action ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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