Blocking the IP in incoming emails + email as sender

Steffen1988
20 Posts
Steffen1988 posted this 08 December 2020
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Hey hey :-)

When a contact request is sent via the contact form ("Send Email with PHP Script"), the corresponding email contains the IP address of the user. Is it possible to block this? Because this method does not comply with the General Data Protection Regulation (GDPR).

And is it possible to set the email address in the form as sender? So it is easier to answer, because you don't have to copy and paste the correct sender email address first.

Thanks in advance for your answer.

Best regards,
Steffen :-)

Hey hey :-) When a contact request is sent via the contact form ("Send Email with PHP Script"), the corresponding email contains the IP address of the user. Is it possible to block this? Because this method does not comply with the General Data Protection Regulation (GDPR). And is it possible to set the email address in the form as sender? So it is easier to answer, because you don't have to copy and paste the correct sender email address first. Thanks in advance for your answer. Best regards, Steffen :-)
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Support Team
Support Team posted this 10 December 2020

Steffen,

It is the known issue and we are working on that. If it is critical please use the Custom Form Action for now
https://nicepage.com/doc/66444/send-emails-with-custom-form-action

...................................................
Sincerely,
Allen R.
Nicepage Support Team

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Steffen, It is the known issue and we are working on that. If it is critical please use the Custom Form Action for now https://nicepage.com/doc/66444/send-emails-with-custom-form-action ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Steffen1988
20 Posts
Steffen1988 posted this 10 June 2021

Hi Allen,

the IP address is still transmitted. Do you already know when the problem will be solved?

Best regards,
Steffen

Hi Allen, the IP address is still transmitted. Do you already know when the problem will be solved? Best regards, Steffen
Support Team
Support Team posted this 11 June 2021

Hi,

@Steffen1988, please make sure that you enable EU Cookies popup under Site Settings >> GDPR tab

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi, @Steffen1988, please make sure that you enable *EU Cookies popup* under *Site Settings >> GDPR tab* ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 02 August 2021 by Support Team

bluezbooze
7 Posts
bluezbooze posted this 11 June 2021

If you are using HTML files you can open up scripts/form-number.php either on your computer after exporting or on your server that coincides with the form in your page and change the 'sendIpAddress' => true, to false such as this 'sendIpAddress' => false, on the 4th line of the array. To find out which form is being used (if u have more than one form on ur site) open up the page with the form such as Contact.html and look for the <form action="form-number.php which will tell which php file to open. this might sound complicated but it is really not. search around you will figure it out.

$form = array(
action 'subject' => 'your subject',
action 'email_message' => 'your message.',
action 'success_redirect' => '',

'sendIpAddress' => false,         **<-- Change this here from true to false.**
'email' => array(
'from' => '',
'to' => 'email@example.com'
),
If you are using HTML files you can open up scripts/form-number.php either on your computer after exporting or on your server that coincides with the form in your page and change the &#39;sendIpAddress&#39; =&gt; true, to false such as this &#39;sendIpAddress&#39; =&gt; false, on the 4th line of the array. To find out which form is being used (if u have more than one form on ur site) open up the page with the form such as Contact.html and look for the &lt;form action=&quot;form-number.php which will tell which php file to open. this might sound complicated but it is really not. search around you will figure it out. $form = array( action &#39;subject&#39; =&gt; &#39;your subject&#39;, action &#39;email_message&#39; =&gt; &#39;your message.&#39;, action &#39;success_redirect&#39; =&gt; &#39;&#39;, 'sendIpAddress' => false, **<-- Change this here from true to false.** 'email' => array( 'from' => '', 'to' => 'email@example.com' ),

Last edited 11 June 2021 by bluezbooze

Steffen1988
20 Posts
Steffen1988 posted this 17 June 2021

Hi,

@Steffen1988, please make sure that you enable EU Cookies popup under Site Settings >> General tab

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Susanna, thanks for your help. Now it works.

Best regards,
Steffen

If you are using HTML files you can open up scripts/form-number.php either on your computer after exporting or on your server that coincides with the form in your page and change the 'sendIpAddress' => true, to false such as this 'sendIpAddress' => false, on the 4th line of the array. To find out which form is being used (if u have more than one form on ur site) open up the page with the form such as Contact.html and look for the <form action="form-number.php which will tell which php file to open. this might sound complicated but it is really not. search around you will figure it out.

$form = array(
action 'subject' => 'your subject',
action 'email_message' => 'your message.',
action 'success_redirect' => '',
action 'sendIpAddress' => false, <-- Change this here from true to false.
'email' => array(
'from' => '',
'to' => 'email@example.com'
),

Hi bluezbooze,

thats an amazing idea. I will try it in the future.

Best regards,
Steffen

> Hi, > > @Steffen1988, please make sure that you enable *EU Cookies popup* under *Site Settings >> General tab* > > > > > > > ................................................... > Sincerely, > Susanna I. > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp Hi Susanna, thanks for your help. Now it works. Best regards, Steffen > If you are using HTML files you can open up scripts/form-number.php either on your computer after exporting or on your server that coincides with the form in your page and change the 'sendIpAddress' => true, to false such as this 'sendIpAddress' => false, on the 4th line of the array. To find out which form is being used (if u have more than one form on ur site) open up the page with the form such as Contact.html and look for the &lt;form action=&quot;form-number.php which will tell which php file to open. this might sound complicated but it is really not. search around you will figure it out. > > $form = array( > action &#39;subject&#39; =&gt; &#39;your subject&#39;, > action &#39;email_message&#39; =&gt; &#39;your message.&#39;, > action &#39;success_redirect&#39; =&gt; &#39;&#39;, > action 'sendIpAddress' => false, **<-- Change this here from true to false.** > 'email' => array( > 'from' => '', > 'to' => 'email@example.com' > ), Hi bluezbooze, thats an amazing idea. I will try it in the future. Best regards, Steffen
Support Team
Support Team posted this 17 June 2021

Hi,

We're glad that the problem is solved.

Thanks for being with Nicepage.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, We're glad that the problem is solved. Thanks for being with Nicepage. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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