cannot export html in basic plan

Hi,

You are working with the online editor on nicepage.com. That is a separate hosting solution and any export requires the active subscription.
You can export HTML sites for free using the desktop application.

...................................................
Sincerely,
Hella
Nicepage Support Team

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I have same issue with desktop application. I can't export it.

Hi,

What do you see when you press the Export button?
...................................................
Sincerely,
Hella
Nicepage Support Team

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Hello, I didn't see export button next to Get premium plan 😅 Thank you!

Hi,

You are welcome. Feel free to contact us on any occasion.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hey so I was able to export HTML and Project with the free plan up until the recent update. Since yesterday's update I cannot export it any more to work on the website when I dont have access to the internet. I only have 2 pages and 1 website

Hi,

The Project export type was not available in the free plan at any time. You should be able to still export the HTML theme with the free version.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi,
I am facing the same problem. I was able to export my website (from the desktop app) to HTML in the free version until last week but the feature is not working now.
Your website shows that I should be able to export it to static HTML in free version

Hello Bhakti,

For the free Starter Plan, there is no limitation on export to HTML.
Please describe what happens after you click Export, choose the HTML option, and click Export?
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

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Hi I'm experiencing the same thing. I click the export button online, and I see 2 options, export HTML (which has a little orange crown on it) and export project.

When I try to export HTML, it says 'You have a designer app package, to work online, you need a premium hosting package'

Before it was saying that I need a premium package to export static HTML, but when I went to the pricing page, it says that all plans, including free, have the ability to export static HTML. The only reason I purchased the premium plan was to be able to export and now I'm still not able to.

Hi,

Are you working with the online editor on nicepage.com?
You can export HTML sites for free using the desktop application.

...................................................
Sincerely,
Luka

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I'm getting the same issue. I'm on the desktop editor. I clicked on project export, and most of the options have a crown on them, making me think they are premium only. I am still able to click on export, and it exports a bunch of files to my computer, but none of them give me any html. I also tried exporting just a single block, and it again exports some files, but none of them give me the html for the block. What am I missing?

Hi,

Thanks for contacting us

I'm getting the same issue. I'm on the desktop editor. I clicked on project export, and most of the options have a crown on them, making me think they are premium only. I am still able to click on export, and it exports a bunch of files to my computer, but none of them give me any html. I also tried exporting just a single block, and it again exports some files, but none of them give me the html for the block. What am I missing?

In one of your screenshots, we can notice that you were able to successfully export your website into HTML format. Did you open any of these files and checked your website?

Feel free to contact us for further assistance.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

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Hello,
I'm, using online editor and I can't export to html.
I have a simple site and the last few days I was able to do it, but now I get the message that I need a premium plan.
Please help.

https://abload.de/img/1110tjo1.jpg

Hi,

Thanks for contacting us

Unfortunately, the export into HTML option is not available in the Free Starter Plan for the Online Builder. The reason that you had it before is just that you were on the 7day premium trial, which seems to be expired already. Now you are connected to the Free Starter Plan.

So if you wish to export your website into HTML you need to use the Desktop App.

Let us know if you have any questions.

Thank you.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

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Hello!

Yesterday I have created a website in the Windows desktop app (starter plan), but I continuously get the same error when I try to export it into HTML.
I have attached some screenshots with the last steps I have taken. Do you have any advice?
I'd really appreciate it!

Thank You!

Last edited 08 May 2022 by modaluicocochanel

Hello, modaluicocochanel,
Thanks for using Nicepage!

We would be glad to help - please create a separate Topic with a description of your problem.
Please try to export a website as HTML to another directory or to another disk, does the same problem faced?

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

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I have the same issue since I updated the nicepage to the latest version 4.14.1. It is not exporting anything, it always hangs while I tried to export it on chrome, sending them screenshots from the last 03 days but as I mentioned they are a group of self-boasting individuals. Until and unless, I took the paid plan, everything was perfect.

Hello James,

Please note that we answered your question in the created by your Topic and waiting for an answer and clarification from you to help.
If any other issue appears we will always be glad to check and help and hope for cooperation.
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

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