No Sound On Video

Hello,

The sound is muted by default if autoplay is enabled. All modern browsers forbid autoplay if the sound is enabled.
Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Obviously we would like to know how to fix this, and unmute it?

Obviously we would like to know how to fix this, and unmute it?

you can force it on desktop and enabling it on mobile only after 1st user interaction.

Hello Janice,

Thanks for using Nicepage!

You can not unmute if the video is on autoplay, it is impossible from the editor. If you know coding and if any way to write code, also be very hard.

Browsers prohibit enabling sound without the user's permission. So it's not from Nicepage or even code, it's coming from browsers, it's blocking, and you can only do it by not setting the video to autoplay.

...................................................
Sincerely,
George.
Nicepage Support Team

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