The Big Spring Sale! Up to 50% off!

Nicepage Desktop empty no more templates

Pitter
66 Posts
Pitter posted this 28 November 2020
Ask a Question

Suddenly my nicepage desktop has no more website templates. It is completely empty.

The templates stored with project included I can import again. But there are some in process with unsaved project!
How can I get my work back?

Suddenly my nicepage desktop has no more website templates. It is completely empty. The templates stored with project included I can import again. But there are some in process with unsaved project! How can I get my work back?

Last edited 28 November 2020 by Pitter

Vote to pay developers attention to this features or issue.
6 Replies
Order By: Standard | Newest
MerlinAZ
2697 Posts
MerlinAZ posted this 29 November 2020

Point your preferences to:
C:\Users\Your_Name\Documents\Nicepage
Does that work?

Point your preferences to: C:\Users\Your_Name\Documents\Nicepage Does that work?
Support Team
Support Team posted this 29 November 2020

Hi,

Did you change the projects folder? This issue may happen if you're using a network or shared folder as a projects folder, and this folder is not accessed at this moment.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Did you change the projects folder? This issue may happen if you're using a network or shared folder as a projects folder, and this folder is not accessed at this moment. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Pitter
66 Posts
Pitter posted this 29 November 2020

Hi,

where can I set the project folder?

Hi, where can I set the project folder?
MerlinAZ
2697 Posts
MerlinAZ posted this 29 November 2020

Hover over the "person" icon in the top right, and select Preferences.

Hover over the "person" icon in the top right, and select Preferences.
Pitter
66 Posts
Pitter posted this 29 November 2020

there is the right path set. But this folder is empty except the yesterday both imported projects ...

Strange! The templates are available in my backup. No idea what's happened yesterday.

Thanks for help to all!

Peter

there is the right path set. But this folder is empty except the yesterday both imported projects ... Strange! The templates are available in my backup. No idea what's happened yesterday. Thanks for help to all! Peter
Support Team
Support Team posted this 30 November 2020

Hi Peter,

That is strange, project folders cannot be deleted on their own. In any case, nice to hear that you have found the backup.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Peter, That is strange, project folders cannot be deleted on their own. In any case, nice to hear that you have found the backup. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
You must log in or register to leave comments