System Problem

Koot
2 Posts
Koot posted this 14 November 2020
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I have a problem with installing and using NicePage after buying the license recently. Before I was using a site license from the client I am developing a new version of their site. I have never been able to use this software and are now miles behind with my new development. The current development was in Artisteer and I can't make any changes execp then attempting it in Joomla direct and I became unstuck with big changes and were forced to upgrade to NicePage (NotNicePage in my case)

I had to replace my laptop disk with a new SSD as the original became unstable - it seems that the unitability was caused by OneDrive as I lost many files in the process.

Perhaps you software is thinking this reinstallatioj is illegal. The license details and the error screen dumps are attached as file.

Please assist urgently please._ Koot Steyn - registered user.

I have a problem with installing and using NicePage after buying the license recently. Before I was using a site license from the client I am developing a new version of their site. I have never been able to use this software and are now miles behind with my new development. The current development was in Artisteer and I can't make any changes execp then attempting it in Joomla direct and I became unstuck with big changes and were forced to upgrade to NicePage (NotNicePage in my case) I had to replace my laptop disk with a new SSD as the original became unstable - it seems that the unitability was caused by OneDrive as I lost many files in the process. Perhaps you software is thinking this reinstallatioj is illegal. The license details and the error screen dumps are attached as file. Please assist urgently please._ Koot Steyn - registered user.
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Support Team
Support Team posted this 16 November 2020

Koot,

Firstly, please try checking and fixing the path to Projects in the Settings. Secondly, the client license is for editing Nicepage created pages in WordPress and Joomla by your clients.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Koot, Firstly, please try checking and fixing the path to Projects in the Settings. Secondly, the client license is for editing Nicepage created pages in WordPress and Joomla by your clients. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 16 November 2020 by Support Team

Koot
2 Posts
Koot posted this 16 November 2020

Allen,

I understand the client license - that is why I bought the full version in June 2020 for re-creating their system in Nicepage. Now problem here Thank you.

The issue why I couldn't create a new project was indeed the path which was broken in May 2020 when OneDrive hijacked the Documents folder for many systems world-wide and I were one of the unlucky ones. I re-installed Windows 10 this morning and Nicepage is working fine now with the latest release.

Many thanks for replying.

Sincerely - Koot

Allen, I understand the client license - that is why I bought the full version in June 2020 for re-creating their system in Nicepage. Now problem here Thank you. The issue why I couldn't create a new project was indeed the path which was broken in May 2020 when OneDrive hijacked the Documents folder for many systems world-wide and I were one of the unlucky ones. I re-installed Windows 10 this morning and Nicepage is working fine now with the latest release. Many thanks for replying. Sincerely - Koot
Support Team
Support Team posted this 16 November 2020

Koot,

Unfortunately, we do not have the answer. Please try keeping your Projects exported somewhere else then OneDrive.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Koot, Unfortunately, we do not have the answer. Please try keeping your Projects exported somewhere else then OneDrive. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 16 November 2020 by Support Team

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