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email and contact form

Asaeejp
6 Posts
Asaeejp posted this 29 October 2020
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Hi.
I am using NP windows app and uploading HTML files into my server to make my site.
I am using NP contact form on my site’s contact page so that people can send us emails.
But when I try to use it to send an email, it says “Unable to send your message. Please fix errors then try again.”
I have written my email address in the contact form’s SUBMIT area.
My domain is from GoDaddy and my email is from AWS.
I contacted GoDaddy but they said I have to ask AWS, did that but they couldn’t help.
Does anyone know how to fix that or can anyone please help me? Should I add something to my HTML files?
*my knowledge of programming is very low.

Hi. I am using NP windows app and uploading HTML files into my server to make my site. I am using NP contact form on my site’s contact page so that people can send us emails. But when I try to use it to send an email, it says “Unable to send your message. Please fix errors then try again.” I have written my email address in the contact form’s SUBMIT area. My domain is from GoDaddy and my email is from AWS. I contacted GoDaddy but they said I have to ask AWS, did that but they couldn’t help. Does anyone know how to fix that or can anyone please help me? Should I add something to my HTML files? *my knowledge of programming is very low.
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Support Team
Support Team posted this 29 October 2020

Hi Ken,

If you choose the Send Email with PHP Script option for the Form, then please note the PHP script allows sending emails without using external resources. But sending emails is performed on the server-side. Therefore, you need to have a server configured to send emails ( https://nicepage.com/doc/62334/send-emails-with-php-script).

and my email is from AWS

So please check mail server settings or contact the AWS support team, they should help you with this question.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Ken, If you choose the *Send Email with PHP Script* option for the Form, then please note the PHP script allows sending emails without using external resources. But sending emails is performed on the server-side. Therefore, you need to have a server configured to send emails ( https://nicepage.com/doc/62334/send-emails-with-php-script). > and my email is from AWS So please check mail server settings or contact the AWS support team, they should help you with this question. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Asaeejp
6 Posts
Asaeejp posted this 30 October 2020

Thank you for your reply, Susanna.

I am trying to Send Email with PHP Script option for the Form, and I contacted AWS for help.
but unfortunately, they said if I want to use their technical support I should change my plan to a more expensive plan and since that is the only question I have, I was hoping if anyone has had the same problem could help me here.

Thank you for your reply, Susanna. I am trying to Send Email with PHP Script option for the Form, and I contacted AWS for help. but unfortunately, they said if I want to use their technical support I should change my plan to a more expensive plan and since that is the only question I have, I was hoping if anyone has had the same problem could help me here.

Last edited 30 October 2020 by Asaeejp

Fino78
4 Posts
Fino78 posted this 08 August 2021

Hi.
I am using NP windows app and uploading HTML files into my server to make my site.
I am using NP contact form on my site’s contact page so that people can send us emails.
But when I try to use it to send an email, it says “Unable to send your message. Please fix errors then try again.”
I have written my email address in the contact form’s SUBMIT area.
My domain is from GoDaddy and my email is from AWS.
I contacted GoDaddy but they said I have to ask AWS, did that but they couldn’t help.
Does anyone know how to fix that or can anyone please help me? Should I add something to my HTML files?
*my knowledge of programming is very low.

Mine does the same thing. It’s really annoying

> Hi. > I am using NP windows app and uploading HTML files into my server to make my site. > I am using NP contact form on my site’s contact page so that people can send us emails. > But when I try to use it to send an email, it says “Unable to send your message. Please fix errors then try again.” > I have written my email address in the contact form’s SUBMIT area. > My domain is from GoDaddy and my email is from AWS. > I contacted GoDaddy but they said I have to ask AWS, did that but they couldn’t help. > Does anyone know how to fix that or can anyone please help me? Should I add something to my HTML files? > *my knowledge of programming is very low. > Mine does the same thing. It’s really annoying
Support Team
Support Team posted this 09 August 2021

Hello yemediauk,

We would need more details about your issue with screenshots of your Form Submit Settings.
Please open a new private topic regarding your issue.

Thank you.
...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello yemediauk, We would need more details about your issue with screenshots of your Form Submit Settings. Please open a new private topic regarding your issue. Thank you. ................................................... Sincerely, Anna T Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Fino78
4 Posts
Fino78 posted this 12 August 2021

I have fixed this issue by coding the form myself

I have fixed this issue by coding the form myself
Support Team
Support Team posted this 13 August 2021

Hi,

Nice to hear that everything is fine nowб feel free to contact us on any occasion.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Nice to hear that everything is fine nowб feel free to contact us on any occasion. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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