Renew

hellosmitt
3 Posts
hellosmitt posted this 21 October 2020
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hi,
i wanna renew my license ultimate.
when i go to paymant the price is around 20000 €.
whats the matter?
need info assap

hi, i wanna renew my license ultimate. when i go to paymant the price is around 20000 €. whats the matter? need info assap
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Support Team
Support Team posted this 21 October 2020

Hi Steff,

Probably there is a bug in PayPro Global system. Please contact them directly and ask what is happening.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Steff, Probably there is a bug in PayPro Global system. Please contact them directly and ask what is happening. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
edgybadge
8 Posts
edgybadge posted this 21 October 2020

hello,

same here to for paying in Euro.

probably there is a bug with comma and point in the website-settings of Nicepage. As a "," is for separating thousands and a "." for cents - but in Europe it is the other way round.

Nicepage, please don't shift the problem to the payment service. We are YOUR customers! Fix this please.

hello, same here to for paying in Euro. probably there is a bug with comma and point in the website-settings of Nicepage. As a "," is for separating thousands and a "." for cents - but in Europe it is the other way round. Nicepage, please don't shift the problem to the payment service. We are YOUR customers! Fix this please.
hellosmitt
3 Posts
hellosmitt posted this 21 October 2020

Hi Steff,

Probably there is a bug in PayPro Global system. Please contact them directly and ask what is happening.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
sorry, but
its not my problem...its your payment service. you have to do that.
regards
steff

> Hi Steff, > > Probably there is a bug in PayPro Global system. Please contact them directly and ask what is happening. > > ................................................... > Sincerely, > Hella > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp sorry, but its not my problem...its your payment service. you have to do that. regards steff
edgybadge
8 Posts
edgybadge posted this 21 October 2020

I got reply from PayPro Global:

We have found that the issue with the payment is on the side of the vendor, so we have contacted already the software developing company - 'Nicepage' , and they will fix that shortly.

Let's see.

I got reply from PayPro Global: We have found that the issue with the payment is on the side of the vendor, so we have contacted already the software developing company - 'Nicepage' , and they will fix that shortly. Let's see.
hellosmitt
3 Posts
hellosmitt posted this 21 October 2020

fine!
regards
steff

fine! regards steff
Support Team
Support Team posted this 21 October 2020

Hi,

Please try again. There should be no problem at this moment.

Let us know if you still have any difficulties.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please try again. There should be no problem at this moment. Let us know if you still have any difficulties. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 21 October 2020 by Support Team

edgybadge
8 Posts
edgybadge posted this 21 October 2020

There still is a problem. I don't get the discount for renewal, just the full charge. Please fix.

There still is a problem. I don't get the discount for renewal, just the full charge. Please fix.
Support Team
Support Team posted this 21 October 2020

I don't get the discount for renewal, just the full charge.

Our developers are already investigating this problem. They will try to fix it at the nearest time.

Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

> I don't get the discount for renewal, just the full charge. Our developers are already investigating this problem. They will try to fix it at the nearest time. Sorry for the inconvenience. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
edgybadge
8 Posts
edgybadge posted this 21 October 2020

worked, thank you very much!

worked, thank you very much!
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