cannot upload html file

rob1205
4 Posts
rob1205 posted this 15 October 2020
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Hello
I am using Nicepage on a PC (win 10).
I created my first web site and want to export to html.
When I select that option I get "invalid path" error.
I change the path to any other and it stays the same error.
Any suggestions??
Rob

Hello I am using Nicepage on a PC (win 10). I created my first web site and want to export to html. When I select that option I get "invalid path" error. I change the path to any other and it stays the same error. Any suggestions?? Rob
invalid-path-error
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Support Team
Support Team posted this 15 October 2020

Hi Robert,

Please provide a screenshot of the path and the error message that you get.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Robert, Please provide a screenshot of the path and the error message that you get. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
rob1205
4 Posts
rob1205 posted this 15 October 2020

see attachment

see attachment
Nicepage-scrn-prnt.png
Support Team
Support Team posted this 16 October 2020

Hi Robert,

Maybe the apostrophe is causing the issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Robert, Maybe the apostrophe is causing the issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
rob1205
4 Posts
rob1205 posted this 16 October 2020

Helloo
Yes I removed apostrophe and file started t load.
Got to 100% but then I get this error message...see attachment

I tried turning off Norton security and firewall.
The web site I want to export is large size. Many page, blocks and images
So I made small singe page site and tried to export...same problem occurred
Any other ideas?
Regards
Rob

Helloo Yes I removed apostrophe and file started t load. Got to 100% but then I get this error message...see attachment I tried turning off Norton security and firewall. The web site I want to export is large size. Many page, blocks and images So I made small singe page site and tried to export...same problem occurred Any other ideas? Regards Rob
Nicepage-scrn-prnt-2.jpg
Support Team
Support Team posted this 16 October 2020

Hi Robert,

Please try exporting to a different folder (desktop, system downloads, etc.). This could be a permissions problem despite the disabled antivirus.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Robert, Please try exporting to a different folder (desktop, system downloads, etc.). This could be a permissions problem despite the disabled antivirus. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
rob1205
4 Posts
rob1205 posted this 16 October 2020

Hello
I tried all of those locations and in different file formats. No joy with any.
Then I tried to export to a USB drive. That worked.
So I can produce web sites OK now but seems like some incompatibility with Nicepage with Win 10 Home ver 1909

Regards
Rob

Hello I tried all of those locations and in different file formats. No joy with any. Then I tried to export to a USB drive. That worked. So I can produce web sites OK now but seems like some incompatibility with Nicepage with Win 10 Home ver 1909 Regards Rob
Support Team
Support Team posted this 19 October 2020

Hi Robert,

I tried all of those locations

Was it a drive c:/ only?
Do you have another drive except for the drive with the system?
Did you try the browser downloads folder? If it works with a USB drive, then it is a permissions problem, most probably.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Robert, > I tried all of those locations Was it a drive c:/ only? Do you have another drive except for the drive with the system? Did you try the browser downloads folder? If it works with a USB drive, then it is a permissions problem, most probably. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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