Header & Title Issue

unclealex2k
21 Posts
unclealex2k posted this 14 October 2020
Ask a Question

I recently published a new page titled 'The Sacrament of Holy Eucharist' on my site 'Being Catholic'. The problem is that this title appears coupled with those in the Headers of my other pages on this site. Also, the site title 'Being Catholic' in the upper left corner of all my pages now appear double over and under each other. I see this in Preview and via the URL. Is there any chance an engineer can repair this glitch in case it doesn't go away? I've attached a screenshot to show what I mean. Thanks.

I recently published a new page titled 'The Sacrament of Holy Eucharist' on my site 'Being Catholic'. The problem is that this title appears coupled with those in the Headers of my other pages on this site. Also, the site title 'Being Catholic' in the upper left corner of all my pages now appear double over and under each other. I see this in Preview and via the URL. Is there any chance an engineer can repair this glitch in case it doesn't go away? I've attached a screenshot to show what I mean. Thanks.
Vote to pay developers attention to this features or issue.
4 Replies
Order By: Standard | Newest
unclealex2k
21 Posts
unclealex2k posted this 14 October 2020

I just discovered that what originally was supposed to be the Header somehow turned into a block. Now there's a light blue Header that can't be used as one. I deleted the block underneath that had served as the Header section after I selected and uploaded the template. This is the root of the problem. Please view the added screenshot. The Headers of the other pages on this site are okay now, but we must resolve the issue concerning my most recent page.

I just discovered that what originally was supposed to be the Header somehow turned into a block. Now there's a light blue Header that can't be used as one. I deleted the block underneath that had served as the Header section after I selected and uploaded the template. This is the root of the problem. Please view the added screenshot. The Headers of the other pages on this site are okay now, but we must resolve the issue concerning my most recent page.

Last edited 15 October 2020 by unclealex2k

unclealex2k
21 Posts
unclealex2k posted this 21 October 2020

Hello! Is anyone at home? I've been waiting six days for support to help fix this problem if it can be fixed.

Hello! Is anyone at home? I've been waiting six days for support to help fix this problem if it can be fixed.
Support Team
Support Team posted this 23 October 2020

Alex,

Unfortunately, we do not know how to fix it. The only advice is to create a new site and copy blocks and pages from this one, as it seems that it was broken in some early version, and there is no way to fix it in the Editor.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Alex, Unfortunately, we do not know how to fix it. The only advice is to create a new site and copy blocks and pages from this one, as it seems that it was broken in some early version, and there is no way to fix it in the Editor. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
unclealex2k
21 Posts
unclealex2k posted this 27 October 2020

Alex,

Unfortunately, we do not know how to fix it. The only advice is to create a new site and copy blocks and pages from this one, as it seems that it was broken in some early version, and there is no way to fix it in the Editor.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

I see. Thanks for letting me know.

> Alex, > > Unfortunately, we do not know how to fix it. The only advice is to create a new site and copy blocks and pages from this one, as it seems that it was broken in some early version, and there is no way to fix it in the Editor. > > ................................................... > Sincerely, > Allen R. > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp I see. Thanks for letting me know.
You must log in or register to leave comments