The Big Spring Sale! Up to 50% off!

Projects are gone

lyons2
2 Posts
lyons2 posted this 08 October 2020
Ask a Question

Hello,

to save changes and upload them to a server to continue working on it from another workspace the next day, under save options I tried to define another directory for saving, something like users/desktop/newfolder

Nicepage kept insisting there's no folder of this name on OneDrive. Why OneDrive?? Desktop!!

Why is there no "Save As" or "Export As" Option?

Now when I open Nicepage all my projects are gone which is very very annoying because I've bought the software and spent hours on my last project.I've

I've tried to import project, but all there is is a .json File which is an unrecognised format.

How do I re-access my projects? I must be missing a simple point.

Thanks

Hello, to save changes and upload them to a server to continue working on it from another workspace the next day, under save options I tried to define another directory for saving, something like users/desktop/newfolder Nicepage kept insisting there's no folder of this name on OneDrive. Why OneDrive?? Desktop!! Why is there no "Save As" or "Export As" Option? Now when I open Nicepage all my projects are gone which is very very annoying because I've bought the software and spent hours on my last project.I've I've tried to import project, but all there is is a .json File which is an unrecognised format. How do I re-access my projects? I must be missing a simple point. Thanks
import-project
Vote to pay developers attention to this features or issue.
5 Replies
Order By: Standard | Newest
lyons2
2 Posts
lyons2 posted this 09 October 2020

Hi Stephan,

You have edited the pass to the projects folder and now Nicepage cannot find your projects. Please consider using the old path to the exact folder where the projects are located on your computer.
Also if you have previously exported the theme as Project, then you can import it into the application, the exported theme in a different format cannot be imported.
...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Thanks for your quick response! I've restored my projects.
If you'd name it "Export Project" instead of "Export Theme", it would be perfectly clear... just my 50 Cents.

> Hi Stephan, > > > You have edited the pass to the projects folder and now Nicepage cannot find your projects. Please consider using the old path to the exact folder where the projects are located on your computer. > Also if you have previously exported the theme as Project, then you can import it into the application, the exported theme in a different format cannot be imported. > ................................................... > Sincerely, > Hella > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp Thanks for your quick response! I've restored my projects. If you'd name it "Export Project" instead of "Export Theme", it would be perfectly clear... just my 50 Cents.
CherylAoife
20 Posts
CherylAoife posted this 09 October 2020

Hi,

I have seen another case from you with the same question. I have replied to that case so let's continue the discussion there.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Absolutely. I posted my own topic after I posted here....

> Hi, > > I have seen another case from you with the same question. I have replied to that case so let's continue the discussion there. > > ................................................... > Sincerely, > Hella > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp Absolutely. I posted my own topic after I posted here....
Support Team
Support Team posted this 09 October 2020

Hi,

I have seen another case from you with the same question. I have replied to that case so let's continue the discussion there.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, I have seen another case from you with the same question. I have replied to that case so let's continue the discussion there. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
CherylAoife
20 Posts
CherylAoife posted this 09 October 2020

Jumping in here because I've had the same problem. I recently had to reset Windows and had to reinstall NicePage. Since then, I have not been able to find any of my websites, even using the original paths to those folders. Some of the folders are completely empty and others have some .html files and a .json file that cannot be read.

When I try to import the file that I exported, I get an error message, "Invalid file format."

This is very disturbing and upsetting.

Jumping in here because I've had the same problem. I recently had to reset Windows and had to reinstall NicePage. Since then, I have not been able to find any of my websites, even using the original paths to those folders. Some of the folders are completely empty and others have some .html files and a .json file that cannot be read. When I try to import the file that I exported, I get an error message, "Invalid file format." This is very disturbing and upsetting.
Support Team
Support Team posted this 09 October 2020

Hi Stephan,

You have edited the pass to the projects folder and now Nicepage cannot find your projects. Please consider using the old path to the exact folder where the projects are located on your computer.
Also if you have previously exported the theme as Project, then you can import it into the application, the exported theme in a different format cannot be imported.
...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Stephan, You have edited the pass to the projects folder and now Nicepage cannot find your projects. Please consider using the old path to the exact folder where the projects are located on your computer. Also if you have previously exported the theme as Project, then you can import it into the application, the exported theme in a different format cannot be imported. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
You must log in or register to leave comments

Company
Product
Themes & Templates
Nicepage
Web Design