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how to roll back to desktop version 5 from 6?

yapetr
2 Posts
yapetr posted this 22 September 2024
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I haven't edited my website for over a year. Today, version 6... destroyed the website's structure, wiping out half of the content and layout. Please help me roll back to a version that was valid at the beginning of 2023

I haven't edited my website for over a year. Today, version 6... destroyed the website's structure, wiping out half of the content and layout. Please help me roll back to a version that was valid at the beginning of 2023
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Support Team
Support Team posted this 22 September 2024

Hello Peter,

First of all, we highly recommend to make backups for all projects before any changes are made.
You can downgrade your Nicepage Desktop by following to a Profile >> available versions

Also please provide more information about what exactly has been wiped.
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Peter, First of all, we highly recommend to make backups for all projects before any changes are made. You can downgrade your Nicepage Desktop by following to a Profile >> available versions Also please provide more information about what exactly has been wiped. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
MerlinAZ
2775 Posts
MerlinAZ posted this 23 September 2024

Until support arrives:
https://nicepage.com/User/app/downloads
Make sure you have a backup Project file from the version you want to use to import, and keep a copy in a safe place.

Until support arrives: https://nicepage.com/User/app/downloads Make sure you have a backup Project file from the version you want to use to import, and keep a copy in a safe place.

Last edited 23 September 2024 by MerlinAZ

yapetr
2 Posts
yapetr posted this 01 October 2024
  1. In the new version, all blocks are disappearing on two of the four pages of the website. Only the site title or the first block and the footer remain. This is observed both in the editor and during preview in browsers.
    2.The available versions in the profile do not include the 5th version of the program on which the site was built, so I was unable to roll back to the needed version without your assistance.
  2. I have a backup, but when I upload it in the new version, the described problems occur.
    In summary: I still need the old version of the program (any of the fifth versions that were relevant at the end of 2022 - beginning of 2023).
1. In the new version, all blocks are disappearing on two of the four pages of the website. Only the site title or the first block and the footer remain. This is observed both in the editor and during preview in browsers. 2.The available versions in the profile do not include the 5th version of the program on which the site was built, so I was unable to roll back to the needed version without your assistance. 3. I have a backup, but when I upload it in the new version, the described problems occur. In summary: I still need the old version of the program (any of the fifth versions that were relevant at the end of 2022 - beginning of 2023).
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