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Nicepage desktop

jvmg001
2 Posts
jvmg001 posted this 17 September 2024
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When I try to start Nicepage, pop up an error cannot find C:\users\myname\AppData\Local\Temp\nso4B89.tmp\old-install\Nicepage.exe.
I tried to reinstall (not uninstalling) but the same error

When I try to start Nicepage, pop up an error cannot find C:\users\myname\AppData\Local\Temp\nso4B89.tmp\old-install\Nicepage.exe. I tried to reinstall (not uninstalling) but the same error
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Support Team
Support Team posted this 17 September 2024

Hi JOÃO,

Thanks for reaching out to us

There may be an issue with the installation files or a corrupted installation process. Here's what you can try to resolve the issue:

  1. Completely Uninstall Nicepage:

    • Go to "Control Panel" -> "Programs" -> "Uninstall a program".
    • Find Nicepage in the list and uninstall it completely.
    • After uninstalling, manually delete any remaining Nicepage folders from C:\Users\[YourUsername]\AppData\Local\
  2. Clear the Temporary Files:

    • Open the "Run" dialog box (press "Windows Key + R"), type %temp%, and press Enter.
    • Delete all files inside the Temp folder.
  3. Reinstall Nicepage:

  4. Run as Administrator:

    • After installing, right-click the Nicepage shortcut and choose "Run as administrator" to ensure it has the proper permissions.

If the issue persists after these steps, please let us know, and we will investigate further!
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi JOÃO, Thanks for reaching out to us There may be an issue with the installation files or a corrupted installation process. Here's what you can try to resolve the issue: 1. **Completely Uninstall Nicepage**: - Go to "Control Panel" -> "Programs" -> "Uninstall a program". - Find Nicepage in the list and uninstall it completely. - After uninstalling, manually delete any remaining Nicepage folders from `C:\Users\[YourUsername]\AppData\Local\` 2. **Clear the Temporary Files**: - Open the "Run" dialog box (press "Windows Key + R"), type `%temp%`, and press Enter. - Delete all files inside the Temp folder. 3. **Reinstall Nicepage**: - [Download the latest version][1] of Nicepage from our website. - Run the installer and follow the installation process. 4. **Run as Administrator**: - After installing, right-click the Nicepage shortcut and choose "Run as administrator" to ensure it has the proper permissions. If the issue persists after these steps, please let us know, and we will investigate further! ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp [1]: https://nicepage.com/download
jvmg001
2 Posts
jvmg001 posted this 18 September 2024

Thanks, I was worried to miss the project, but yesterday I exported all project, now I can unistall without worries

Thanks, I was worried to miss the project, but yesterday I exported all project, now I can unistall without worries
Support Team
Support Team posted this 18 September 2024

Hi JOÃO,

You save the project using the export dialog directly from the Nicepage app or manually save the folders .../Documents/Nicepage

Please let us know if you have any questions or require our assistance.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi JOÃO, #####You save the project using the export dialog directly from the Nicepage app or manually save the folders `.../Documents/Nicepage` Please let us know if you have any questions or require our assistance. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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