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Error Message

zazasafwan
14 Posts
zazasafwan posted this 21 July 2024
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I keep getting error loading images from servers when I click on any block to add it to my page

Please advise what the issue is and how to resolve

I keep getting error loading images from servers when I click on any block to add it to my page Please advise what the issue is and how to resolve
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Support Team
Support Team posted this 22 July 2024

Hello Safwan,

Thanks for contacting us!

Could you please describe the issue in detail?
Also please provide a screenshot of the error for better understanding.

...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Safwan, Thanks for contacting us! Could you please describe the issue in detail? Also please provide a screenshot of the error for better understanding. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
zazasafwan
14 Posts
zazasafwan posted this 22 July 2024

Again, when I try to add elements I get an error message that the images from your design blocks are not loading, also some elements appear as broken gifs

Again, when I try to add elements I get an error message that the images from your design blocks are not loading, also some elements appear as broken gifs

Last edited 22 July 2024 by zazasafwan

Support Team
Support Team posted this 22 July 2024

Safwan,

We are having temporary issues with our service provider.

To check, change the link from HTTPS to HTTP, for example
http://assets.nicepagecdn.com/acc51c5d/6027109/images/Image114.jpg

And send us the screenshot.

There must be some other error, such that the request will go to an unknown destination, for example, to a third-party IP

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Safwan, We are having temporary issues with our service provider. To check, change the link from HTTPS to HTTP, for example http://assets.nicepagecdn.com/acc51c5d/6027109/images/Image114.jpg And send us the screenshot. There must be some other error, such that the request will go to an unknown destination, for example, to a third-party IP ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
zazasafwan
14 Posts
zazasafwan posted this 22 July 2024

This has been going on for the past 3 days now, it's holding up work and deadlines and I am using the standalone software not the online builder ...

Any idea when the issue will be fixed?

Thanks
Safwan

This has been going on for the past 3 days now, it's holding up work and deadlines and I am using the standalone software not the online builder ... Any idea when the issue will be fixed? Thanks Safwan
Support Team
Support Team posted this 22 July 2024

Hello Safwan,

We apologize for the inconvenience! However, we have no control over the provider activities.

Let's hope it will be resolved soon.

...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Safwan, We apologize for the inconvenience! However, we have no control over the provider activities. Let's hope it will be resolved soon. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 22 July 2024 by Support Team

zazasafwan
14 Posts
zazasafwan posted this 22 July 2024

Why are you putting the conversation on Private?

Are you embarrassed about your pathetic service that's been down for the past 3 days and you can't even resolve it or give a timeline as to when it will get fixed while people wait and customers wait over their promised timelines?

I think you should not keep it private let other users see, this way they will give you the rating you deserve when you ask them to leave reviews ...

Thanks
safwan

Why are you putting the conversation on Private? Are you embarrassed about your pathetic service that's been down for the past 3 days and you can't even resolve it or give a timeline as to when it will get fixed while people wait and customers wait over their promised timelines? I think you should not keep it private let other users see, this way they will give you the rating you deserve when you ask them to leave reviews ... Thanks safwan
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