Support Team
posted this
23 June 2024
Dear Mustapha,
We understand the urgency of your situation and are here to assist you. To help resolve the issue of your website being labeled as dangerous and malicious by Google, please follow these steps:
Immediate Actions
Google Search Console:
- Verify your website with Google Search Console.
- Check the Security Issues report under the "Security & Manual Actions" section. This will provide details on why Google flagged your site.
Malware Scan:
- Use a website security tool like Sucuri or VirusTotal to scan your site for malware.
Review Content:
Steps to Resolve
Identify and Remove Malware:
- If malware is detected, clean your website. This may involve removing suspicious code, plugins, or files.
- If you’re unsure how to proceed, consider hiring a professional to clean your site.
Update Software:
- Ensure all website software, including CMS (like WordPress, Joomla), themes, and plugins, are up to date.
Request a Review from Google:
- After cleaning your website, request a review from Google in the Security Issues section of Google Search Console.
Preventative Measures
Install Security Plugins:
- Use security plugins like Wordfence (for WordPress) or RSFirewall! (for Joomla) to enhance your site’s security.
Regular Backups:
- Regularly back up your website to quickly restore it in case of future issues.
SSL Certificate:
- Ensure your website has a valid SSL certificate. Google favors secure sites (HTTPS) and it helps in building user trust.
Please provide any specific error messages or further details you have received from Google.
This will help us provide more targeted assistance.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
Dear Mustapha,
We understand the urgency of your situation and are here to assist you. To help resolve the issue of your website being labeled as dangerous and malicious by Google, please follow these steps:
### Immediate Actions
1. **Google Search Console**:
- Verify your website with [Google Search Console](https://search.google.com/search-console/about).
- Check the Security Issues report under the "Security & Manual Actions" section. This will provide details on why Google flagged your site.
2. **Malware Scan**:
- Use a website security tool like [Sucuri](https://sitecheck.sucuri.net/) or [VirusTotal](https://www.virustotal.com/) to scan your site for malware.
3. **Review Content**:
- Ensure that all content on your website adheres to Google’s [Webmaster Guidelines](https://support.google.com/webmasters/answer/35769).
### Steps to Resolve
1. **Identify and Remove Malware**:
- If malware is detected, clean your website. This may involve removing suspicious code, plugins, or files.
- If you’re unsure how to proceed, consider hiring a professional to clean your site.
2. **Update Software**:
- Ensure all website software, including CMS (like WordPress, Joomla), themes, and plugins, are up to date.
3. **Request a Review from Google**:
- After cleaning your website, request a review from Google in the Security Issues section of Google Search Console.
### Preventative Measures
1. **Install Security Plugins**:
- Use security plugins like Wordfence (for WordPress) or RSFirewall! (for Joomla) to enhance your site’s security.
2. **Regular Backups**:
- Regularly back up your website to quickly restore it in case of future issues.
3. **SSL Certificate**:
- Ensure your website has a valid SSL certificate. Google favors secure sites (HTTPS) and it helps in building user trust.
Please provide any specific error messages or further details you have received from Google.
This will help us provide more targeted assistance.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp