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Form Telephone Dropdown Field displaying oddly

candoo
37 Posts
candoo posted this 22 May 2024
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The telephone dropdown field in the form displays incorrectly (shows a large scrolling text box displaying country telephone codes not uniformly set). How do I correct this problem please? Screen shot attached.

The telephone dropdown field in the form displays incorrectly (shows a large scrolling text box displaying country telephone codes not uniformly set). How do I correct this problem please? Screen shot attached.
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Support Team
Support Team posted this 22 May 2024

Hi,

I have checked the phone dropdown on my phone, and it looks correct. Please see the attached screenshot:

enter image description here

Please check this dropdown on a real phone and let us know how it looks. Sometimes, the phone browser mode can display pages irrelevantly.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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Hi, I have checked the phone dropdown on my phone, and it looks correct. Please see the attached screenshot: ![enter image description here][1] Please check this dropdown on a real phone and let us know how it looks. Sometimes, the phone browser mode can display pages irrelevantly. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp [1]: https://i.imgur.com/nfWsKLh.png
candoo
37 Posts
candoo posted this 23 May 2024

The screenshot I sent you is not from a phone, it's from the chrome browser. The countries are not visible, just flags and irregularly spaced telephone codes. The preview mode was not in phone view, it was in desktop view using chrome. Please advise.

The screenshot I sent you is not from a phone, it's from the chrome browser. The countries are not visible, just flags and irregularly spaced telephone codes. The preview mode was not in phone view, it was in desktop view using chrome. Please advise.
Support Team
Support Team posted this 23 May 2024

Hi,

Yes, I see that this is a desktop browser in your screenshot. That is why I asked you to check the issue on a real phone as mobile phones and the phone browser mode can display pages differently.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Yes, I see that this is a desktop browser in your screenshot. That is why I asked you to check the issue on a real phone as mobile phones and the phone browser mode can display pages differently. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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