video Poster image issue

adrian_peters
4 Posts
adrian_peters posted this 3 weeks ago
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I can no longer add poster images to my videos as when i add poster images they become tiled background images instead sitting behind the video and the video ends up loading on top.

My whole site is now effected by this so if i try to edit poster images on videos on all my pages they suffer from this issue

Feels like a Nicepage has corrupted something and there's no going back

I can no longer add poster images to my videos as when i add poster images they become tiled background images instead sitting behind the video and the video ends up loading on top. My whole site is now effected by this so if i try to edit poster images on videos on all my pages they suffer from this issue Feels like a Nicepage has corrupted something and there's no going back
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adrian_peters
4 Posts
adrian_peters posted this 3 weeks ago

Actually this issue is effecting fresh sites i import too. I can remove poster images from videos i already added them to in the past using the remove button but can no longer add them again. It lets me add an image when i use the add poster button then just adds it to the background and doesn't recognise there is a poster image there as the remove button is not visible just claims i can add a poster image again.

Actually this issue is effecting fresh sites i import too. I can remove poster images from videos i already added them to in the past using the remove button but can no longer add them again. It lets me add an image when i use the add poster button then just adds it to the background and doesn't recognise there is a poster image there as the remove button is not visible just claims i can add a poster image again.
Support Team
Support Team posted this 2 weeks ago

Hi, Adrian,

We are sorry for the delay.

For a better understanding, could you please record a short video demonstrating your issue? Thank you.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Adrian, We are sorry for the delay. For a better understanding, could you please record a short video demonstrating your issue? Thank you. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
adrian_peters
4 Posts
adrian_peters posted this 2 weeks ago

This problem was solved by uninstalling nicepage and reinstalling

This problem was solved by uninstalling nicepage and reinstalling
Support Team
Support Team posted this 2 weeks ago

Hi,

OK, please let us know if you need our further help!
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, OK, please let us know if you need our further help! ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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