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My project disappeared

giovanni.becattini2
7 Posts
giovanni.becattini2 posted this 15 April 2024
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I am very confused. I created a web site and successfully published it. Now (after the Sonoma mess), NP opens an old version of my site and the latest seems to be lost. I am sure I never deleted anything. Maybe that the last time it stored the project somewhere else? How can I find it?

Probably it is a mistake of mine, but I am very dissatisfied with NP.

Very grateful for any help.

I am very confused. I created a web site and successfully published it. Now (after the Sonoma mess), NP opens an old version of my site and the latest seems to be lost. I am sure I never deleted anything. Maybe that the last time it stored the project somewhere else? How can I find it? Probably it is a mistake of mine, but I am very dissatisfied with NP. Very grateful for any help.

Last edited 17 April 2024 by Support Team

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giovanni.becattini2
7 Posts
giovanni.becattini2 posted this 15 April 2024

I add some information; maybe they can help you to fix something.

I searched all the disk for a Nicepage project. I think could find it in Documents instead of Desktop, where I and Nicepage thought it was..

I tried to change the project folder from Settings to . Whatever I changed, no change in the shown pages (i.e., it realluy did not change the project).

Then I renamed the folder Nicepage on the desktop. Nicepage could not find it and asked me for a folder.

I selected the folder in Documents, and Nicepage crashed and made crash also the operating system (full green screen and lock).

I restarted the PC and now it seems if could find again the right project. Not sure it is the last one, but better than nothing. Trembling for what it can happen now.

Working on Mac Sonoma last version, Intel i9 platform, 64G RAM.

It seems you are not yet selling a very stable product. Happy I stopped to the free version, because I liked it very much and was going to buy it. I used to be a software developer in my past life and I can understand your problems, but you also should understand how annoying is to lose our work....

I add some information; maybe they can help you to fix something. I searched all the disk for a Nicepage project. I think could find it in Documents instead of Desktop, where I and Nicepage thought it was.. I tried to change the project folder from Settings to . Whatever I changed, no change in the shown pages (i.e., it realluy did not change the project). Then I renamed the folder Nicepage on the desktop. Nicepage could not find it and asked me for a folder. I selected the folder in Documents, and Nicepage crashed and made crash also the operating system (full green screen and lock). I restarted the PC and now it seems if could find again the right project. Not sure it is the last one, but better than nothing. Trembling for what it can happen now. Working on Mac Sonoma last version, Intel i9 platform, 64G RAM. It seems you are not yet selling a very stable product. Happy I stopped to the free version, because I liked it very much and was going to buy it. I used to be a software developer in my past life and I can understand your problems, but you also should understand how annoying is to lose our work....
Support Team
Support Team posted this 16 April 2024

Hi,

Please download and try the new version at https://get.nicepage.com/Nicepage-6.8.3.dmg.

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please download and try the new version at https://get.nicepage.com/Nicepage-6.8.3.dmg. ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
giovanni.becattini2
7 Posts
giovanni.becattini2 posted this 16 April 2024

After some tribulations, I believe I found the problem, probably of hardware origin. The possible culprit could be a USB adapter used for the second monitor. After I removed it, everything seems again to work correctly and I had no more crashes.

This evening I will try with a different adapter.

Sorry for the false alarm and thanks for replying.

P.S. I was already using the 6.8.3.

After some tribulations, I believe I found the problem, probably of hardware origin. The possible culprit could be a USB adapter used for the second monitor. After I removed it, everything seems again to work correctly and I had no more crashes. This evening I will try with a different adapter. Sorry for the false alarm and thanks for replying. P.S. I was already using the 6.8.3.
giovanni.becattini2
7 Posts
giovanni.becattini2 posted this 16 April 2024

But If I can suggest something, you should provide a form of search for the projects. NP creates new ones too easily and if you are dumb like me, you can lose traces of them (and NP seems not capable of founding/selecting them in as simple way)

But If I can suggest something, you should provide a form of search for the projects. NP creates new ones too easily and if you are dumb like me, you can lose traces of them (and NP seems not capable of founding/selecting them in as simple way)
Support Team
Support Team posted this 17 April 2024

Hi.

We have added your suggestion to our wish list.

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi. We have added your suggestion to our wish list. ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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