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Nicepage not opening

davepleuler
7 Posts
davepleuler posted this 09 March 2024
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Just updated my Mac to Sonoma. Nicepage stalls on opening and needs to be forced quit. How do I get back on?

Just updated my Mac to Sonoma. Nicepage stalls on opening and needs to be forced quit. How do I get back on?
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7 Replies
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emasters
3 Posts
emasters posted this 09 March 2024

Started happening with the Sonoma 14.4 update here. The Nicepage helper app is crashing. Sent a crashlog to the Nicepage team.

Started happening with the Sonoma 14.4 update here. The Nicepage helper app is crashing. Sent a crashlog to the Nicepage team.
davepleuler
7 Posts
davepleuler posted this 09 March 2024

any word from them? Have you resolved the problem?

any word from them? Have you resolved the problem?
emasters
3 Posts
emasters posted this 09 March 2024

Not yet

Not yet
davepleuler
7 Posts
davepleuler posted this 09 March 2024

I tried a reinstall. Still no access. I most worry about losing files.

I tried a reinstall. Still no access. I most worry about losing files.
Support Team
Support Team posted this 11 March 2024

Dave and Everyone,

We are already working on the issue. On the Mac desktop, all your files are safe at ~/Library/Application Support/Nicepage. You can also copy them to another place and zip them if necessary.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Dave and Everyone, We are already working on the issue. On the Mac desktop, all your files are safe at ~/Library/Application Support/Nicepage. You can also copy them to another place and zip them if necessary. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
schaffelhofer
4 Posts
schaffelhofer posted this 03 April 2024

Is there any progress with the solution to the issue? Same problem here, NP loads and hangs on the bar, but no window opens...

Is there any progress with the solution to the issue? Same problem here, NP loads and hangs on the bar, but no window opens...
Support Team
Support Team posted this 04 April 2024

David,

We are working on resolving the Sonoma issue, and the new version, 6.8, will most likely fix it. In case of urgency, please still refer to
https://nicepage.com/questions/495266/lanch-issues-on-mac-os-sonoma-14-4-and-higher

Thank you all for your patience!

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

David, We are working on resolving the Sonoma issue, and the new version, 6.8, will most likely fix it. In case of urgency, please still refer to https://nicepage.com/questions/495266/lanch-issues-on-mac-os-sonoma-14-4-and-higher Thank you all for your patience! ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 04 April 2024 by Support Team

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