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Other Mail-Address for forms

befe2
3 Posts
befe2 posted this 04 November 2022
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I would like to use a different email address for my forms or enter the email address to be used as my email address in my Nicepage account. Neither is possible for me. Please support.

I would like to use a different email address for my forms or enter the email address to be used as my email address in my Nicepage account. Neither is possible for me. Please support.
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Support Team
Support Team posted this 04 November 2022

Hi, Berthold,

If you want to use a different email address for your form, you have to verify it.

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Clarify please, what exact difficulties are you facing when you try to use another email address? Any details will be very helpful for us.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Berthold, If you want to use a different email address for your form, you have to **verify** it. ![enter image description here][1] Clarify please, what exact difficulties are you facing when you try to use another email address? Any details will be very helpful for us. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp [1]: https://resources.nicepage.com/930/90930/connect-email.png
befe2
3 Posts
befe2 posted this 04 November 2022

The verification mail does not arrive. Also not in the spam folder.

Regards,
Berthold

The verification mail does not arrive. Also not in the spam folder. Regards, Berthold
Support Team
Support Team posted this 04 November 2022

Hi, Berthold,

I have now checked the verification process on my end, and it is successful. Please try to delete the form, add it, and verify the email address again.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Berthold, I have now checked the verification process on my end, and it is successful. Please try to delete the form, add it, and verify the email address again. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
befe2
3 Posts
befe2 posted this 04 November 2022

Hello,

I think the problem is solved.

Thank you for your support.

Regards,
Berthold

Hello, I think the problem is solved. Thank you for your support. Regards, Berthold
Support Team
Support Team posted this 04 November 2022

Hi, Berthold,

We are glad to know that! Maybe there were some temporary issues with your mail service. Anyway, let us know if you need our further help.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Berthold, We are glad to know that! Maybe there were some temporary issues with your mail service. Anyway, let us know if you need our further help. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
alyson.smith
3 Posts
alyson.smith posted this 13 May 2024

I have this same issue. We cannot verify an email address for our forms

I have this same issue. We cannot verify an email address for our forms
Support Team
Support Team posted this 13 May 2024

Alyson,

Please create a separate private case, as we need details.

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Alyson, Please create a separate private case, as we need details. ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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