Latest version shows Loading...

Hi, Andrew,

As I understand, you mean the Desktop app, don't you? If yes, try to disable your antivirus, firewall, and other apps that may affect the work of the Internet connection. After that, run the app again. Will it help you?

Also, if the app is still stuck on the loading screen, please click here (if it is displayed) and let us know if it helps or not.

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Yes, its the desktop app on Mac.

Clicking on nicepage logo top left removes the loading....

And displayed Backup Website ? Dialog which wasn't being shown.

After saying Always Backup it proceeded to load.

And now loads everytime.

Thanks

Hi, Andrew,

Clarify please, is the app stuck on loading now or not?

And displayed Backup Website ? Dialog which wasn't being shown.

Could you please check what option is set for backups in Preferences?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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See attached.

Hi, Andrew,

It is strange, the dialog window should not appear. What if you open another Project that was made before releasing the latest version?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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I also tried with an empty ~/Documents/Nicepage folder with similar results.

Once I clicked on the nicepage logo top left the Loading... disappeared and showed the dialog.

Once the dialog was displayed, it hasn't been a problem again ? Very strange

It appears to be ok now.

Hi, Andrew,

Right now, does the app work well now? Do you need our further help?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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Yes, after clicking the nicepage logo while the loading... was on screen and accepting the dialog. All is now working ok.

Thanks

Hi, Andrew,

OK, feel free to contact us whenever you need.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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У меня проблема аналогичная, nicepage 4.15.11 загружает версию nicepage. 4.16.0 на windows 10, но нет перезагрузки, приходиться закрывать программу, снова открывать, и вновь предлагает обновиться до nicepage. 4.16.0.
Отключал антивирус и брандмауэр, не помогает.
Раньше таких проблем не было.
Возможно, подобные проблемы есть у других пользователей?
Помогите разобраться!

Hi, Viktor,

Try to completely uninstall the app, delete the Documents/Nicepage folder (backup all your Projects before doing it!), and install the app again. Will it help you?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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Удалил nicepage на windows 10, потом установил заново nicepage. 4.16.0.
Помогло, работает.
Спасибо!

Hi, Viktor,

You're welcome! Let us know if you need our further help.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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Была такая же проблема, помогло кликнуть на лого

Hello,

Just came on here to say I had the exact same issue, just loading non-stop. The minute I pressed the logo (trying out what worked for the gentleman above) it worked. Why is this happening? This is so weird

Hi, Tiger77,

Clarify please, do you remember all your actions before this issue appeared? Please create a separate private topic with a detailed description of your actions, and we will try to figure it out.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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