dmeyer3
posted this
10 June 2021
Hello Daniel,
There is a backup feature you should use each time before your Nicepage Application offers an Update. It was implemented exactly for such unexpected occasions.
Please specify what kind of issues the update caused you?
We are taking such complaints very seriously especially as we cannot reproduce them from our side.
Please describe the issue once again with details.
Thank you.
...................................................
Sincerely,
Anna T.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
Dear Anna,
first to say is that the backup funktion is useless because the issues are also in the restored sites. Iam bored to explain every time
the Bugs that destroy my work and in this time its even worst because when i fix the layout its fine but after saving and reloading the buggy layout is back again. The only way i hav solved the problem after hours of work and losting my nerves i have installed the 3.16 version and made the fixes again. I really don´t know if you can imagine how bad you are hitting my work with your buggi Updates every time. I don´t wish you such a bad partner in your bussines - really not.
The Issue is that after the update suddenly the the distances between the text blocks in my sliders are lost. Also is the layout crashed from the accordion only the first open tab is ok - all others are suddenly on wrong places. Also in the slider works the first slide fine and the others are destroyed. After cleaning the layout - saving and reloading the same destroyed layout is back again so that i can´t work the hole day and lose a lot of money and have one more time an anrgy customer.
Iam very very angry on you for all the time you have stolen me with your not good tested updates. And iam not going to make the failure again to trust on you again. I like your software but you are not professional and this is very poor to say.
best regards
daniel
> Hello Daniel,
>
> There is a backup feature you should use each time before your Nicepage Application offers an Update. It was implemented exactly for such unexpected occasions.
>
> Please specify what kind of issues the update caused you?
> We are taking such complaints very seriously especially as we cannot reproduce them from our side.
> Please describe the issue once again with details.
>
> Thank you.
>
> ...................................................
> Sincerely,
> Anna T.
> Nicepage Support Team
>
> Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
> Follow us on Facebook: http://facebook.com/nicepageapp
Dear Anna,
first to say is that the backup funktion is useless because the issues are also in the restored sites. Iam bored to explain every time
the Bugs that destroy my work and in this time its even worst because when i fix the layout its fine but after saving and reloading the buggy layout is back again. The only way i hav solved the problem after hours of work and losting my nerves i have installed the 3.16 version and made the fixes again. I really don´t know if you can imagine how bad you are hitting my work with your buggi Updates every time. I don´t wish you such a bad partner in your bussines - really not.
The Issue is that after the update suddenly the the distances between the text blocks in my sliders are lost. Also is the layout crashed from the accordion only the first open tab is ok - all others are suddenly on wrong places. Also in the slider works the first slide fine and the others are destroyed. After cleaning the layout - saving and reloading the same destroyed layout is back again so that i can´t work the hole day and lose a lot of money and have one more time an anrgy customer.
Iam very very angry on you for all the time you have stolen me with your not good tested updates. And iam not going to make the failure again to trust on you again. I like your software but you are not professional and this is very poor to say.
best regards
daniel