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Arbitrary layout issues appear, then disappear

imthepipe2
49 Posts
imthepipe2 posted this 14 December 2020
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I didn't renew my subscription to NicePage for 2 years because I found it way too buggy. After seeing a lot of improvements and added features, I decided to try it again. After creating my first site with version 3, I'm wondering if I made a mistake.

I'm running into arbitrary issues that appear and disappear at random. In many instances, things look fine when the site is previewed, but after it is uploaded, the problems appear - random layout issues, maps and images not appearing, images getting cut off and showing only the top have of the image. When I review the issues, then export again, the problems disappear - in many cases after I did absolutely noting - just exported again! But in many instances, even though the problem is resolved, another problem crops up to take its place.

In one instance, I was having trouble with a Google map on the Contact page not appearing. I exported multiple times and it just would not show up when uploaded to the staging site - even after refreshing the page multiple times. Then, I tried changing the zoom level of the map and it worked! BUT - items on the Home page moved all over the place, disappeared and some increased to huge sizes - and I hadn't even touched the Home page!

I'm spending WAY too much time trying to correct random, arbitrary issues. One issue I'm facing now is a row of text links. 2 of the items are broken on to 2 lines, with just a single letter on the second line - even though there's plenty of room for the text! These issues seem to be bugs and are VERY frustrating. Please advise.

The staging site is at www.cogentcreative.com/stafford

I didn't renew my subscription to NicePage for 2 years because I found it way too buggy. After seeing a lot of improvements and added features, I decided to try it again. After creating my first site with version 3, I'm wondering if I made a mistake. I'm running into arbitrary issues that appear and disappear at random. In many instances, things look fine when the site is previewed, but after it is uploaded, the problems appear - random layout issues, maps and images not appearing, images getting cut off and showing only the top have of the image. When I review the issues, then export again, the problems disappear - in many cases after I did absolutely noting - just exported again! But in many instances, even though the problem is resolved, another problem crops up to take its place. In one instance, I was having trouble with a Google map on the Contact page not appearing. I exported multiple times and it just would not show up when uploaded to the staging site - even after refreshing the page multiple times. Then, I tried changing the zoom level of the map and it worked! BUT - items on the Home page moved all over the place, disappeared and some increased to huge sizes - and I hadn't even touched the Home page! I'm spending WAY too much time trying to correct random, arbitrary issues. One issue I'm facing now is a row of text links. 2 of the items are broken on to 2 lines, with just a single letter on the second line - even though there's plenty of room for the text! These issues seem to be bugs and are VERY frustrating. Please advise. The staging site is at www.cogentcreative.com/stafford
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6 Replies
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Support Team
Support Team posted this 16 December 2020

Rich,

Indeed, the nowrap feature requested for the Text and other Elements is not yet implemented. However, you can try to use the Additional CSS for this Text line:

  1. Add no-wrapping into the CSS Class field
  2. Click Edit CSS
  3. Add

.no-wrapping
{
white-space: nowrap!important;
}

Optionally, you can add min-width: 600px; if needed.

For other issues, please also make screenshots, and attach those to this case. You can also create a separate case for each issue, attaching your project or providing temporary access, if applicable.

We recommend providing any login and project information privately.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Rich, Indeed, the nowrap feature requested for the Text and other Elements is not yet implemented. However, you can try to use the Additional CSS for this Text line: 1. Add no-wrapping into the CSS Class field 2. Click Edit CSS 3. Add .no-wrapping { white-space: nowrap!important; } Optionally, you can add min-width: 600px; if needed. For other issues, please also make screenshots, and attach those to this case. You can also create a separate case for each issue, attaching your project or providing temporary access, if applicable. We recommend providing any login and project information privately. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
The Auriya Group
6 Posts
The Auriya Group posted this 30 September 2024

This complaint was posted in 2020. It's 2024 and this is still happening to me too. In four years you guys have fixed nothing. That's insane.

This complaint was posted in 2020. It's 2024 and this is still happening to me too. In four years you guys have fixed nothing. That's insane.
imthepipe2
49 Posts
imthepipe2 posted this 30 September 2024

This complaint was posted in 2020. It's 2024 and this is still happening to me too. In four years you guys have fixed nothing. That's insane.

That's why I gave up on NP years ago and now use Elementor/WordPress.

> This complaint was posted in 2020. It's 2024 and this is still happening to me too. In four years you guys have fixed nothing. That's insane. That's why I gave up on NP years ago and now use Elementor/WordPress.
Support Team
Support Team posted this 30 September 2024

Hello Rich,

We apologize for the ongoing inconvenience you're experiencing with NicePage.
We understand your frustration and appreciate your patience.

While we've made significant progress in improving NicePage since 2020, it seems there are still some lingering issues that are causing you frustration. We're committed to resolving these problems as quickly as possible.

To help us better understand and address your specific concerns, please provide us with the following:

Detailed screenshots of the issues you're encountering.
A copy of your project or temporary access to it.
A step-by-step description of how to reproduce the problems.

Once we have this information, we can investigate the root causes and provide more tailored solutions.
We're confident that together, we can find a way to resolve these issues and ensure a smooth experience with NicePage.

Thank you for your understanding and cooperation.

...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Rich, We apologize for the ongoing inconvenience you're experiencing with NicePage. We understand your frustration and appreciate your patience. While we've made significant progress in improving NicePage since 2020, it seems there are still some lingering issues that are causing you frustration. We're committed to resolving these problems as quickly as possible. To help us better understand and address your specific concerns, please provide us with the following: Detailed screenshots of the issues you're encountering. A copy of your project or temporary access to it. A step-by-step description of how to reproduce the problems. Once we have this information, we can investigate the root causes and provide more tailored solutions. We're confident that together, we can find a way to resolve these issues and ensure a smooth experience with NicePage. Thank you for your understanding and cooperation. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
imthepipe2
49 Posts
imthepipe2 posted this 30 September 2024

Seriously? How can I provide the requested items if I no longer use NicePage? I'm not going to buy/install it and create a project just to illustrate bugs in your software that I experienced 4 years ago! You need to pay better attention to what users say - e.g.: "I gave up on NP years ago and now use Elementor/WordPress."

Seriously? How can I provide the requested items if I no longer use NicePage? I'm not going to buy/install it and create a project just to illustrate bugs in your software that I experienced 4 years ago! You need to pay better attention to what users say - e.g.: "I gave up on NP years ago and now use Elementor/WordPress."
Support Team
Support Team posted this 30 September 2024

Hello Rich,

Great.
If you have any more questions or need further assistance, feel free to ask!
We will be happy to help you at any time.

The best wishes from Nicepage.

...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Rich, Great. If you have any more questions or need further assistance, feel free to ask! We will be happy to help you at any time. The best wishes from Nicepage. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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