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Modal popup issue

alanjg
21 Posts
alanjg posted this 10 October 2020
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So i was very excited when i read that modal popups had been implemented but i can't seem to get it to work the way i want it. I previously just had a hyperlink which opened a new page and now use that link with the modal option but all it seems to do is open up another page, albeit a little different. I'm worried as the url then show more of my web pages file structure than i really wanted

files/2020-07-16_113315-1.pdf

All i want is the pop up to show in a sort of overlay on the current page with a close option after they have read the info.

Am i doing something wrong?

EDIT: its ok, i see you have made modal popups a premium tool so i have gone back to the old way...

So i was very excited when i read that modal popups had been implemented but i can't seem to get it to work the way i want it. I previously just had a hyperlink which opened a new page and now use that link with the modal option but all it seems to do is open up another page, albeit a little different. I'm worried as the url then show more of my web pages file structure than i really wanted files/2020-07-16_113315-1.pdf All i want is the pop up to show in a sort of overlay on the current page with a close option after they have read the info. Am i doing something wrong? EDIT: its ok, i see you have made modal popups a premium tool so i have gone back to the old way...

Last edited 11 October 2020 by alanjg

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Support Team
Support Team posted this 12 October 2020

Hi,

Nicepage Personal license includes one modal per website. Therefore the existing modal popup should work if you properly created a link to this modal:

modal-link-2.png

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi, Nicepage Personal license includes one modal per website. Therefore the existing modal popup should work if you properly created a link to this modal: !modal-link-2.png! ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
alanjg
21 Posts
alanjg posted this 12 October 2020

Thanks for the reply. I need 2 modal popups so i have gone back to the old way. A extra $70 isn't really worth it for me.

Thanks for the reply. I need 2 modal popups so i have gone back to the old way. A extra $70 isn't really worth it for me.

Last edited 12 October 2020 by alanjg

kcraven
7 Posts
kcraven posted this 03 May 2023

Modal popups were a specific reason we chose Nicepage & signed up for a premium plan as we wanted some media like photos and videos to appear in popovers.

In the desktop app & associated previews, all appears fine. Frustrating not to be able to move them around to position them, for click outside & hitting escape not to options for closing them. but functional & figured we'd find an effective way to supplement the code. The site we were rebuilding had text like about/credits in a scrolling window beside the media... which of course had to be left on the chopping block as there's apparently no way to insert such a field on a modal within Nicepage... but fine for now.

However, once published there are glaring issues which make me question whether these were tested by Nicepage at all. Modal popups do not appear where positioned, do not consistently load at the correct scale. Literally spent days fixing this through trial and error for each device.. only to launch to Wordpress and and find them again in entirely different positions & scales.

All forum posts mentioning these issues seems to acknowledge awareness that they don't work properly & claim that basic functionality is "in the works" but this is literally being used as a selling point. Years have passed & nothing appears to have been fixed.

Reset Responsive is also not available for modal popups. Close button (X) frequently disappears on responsive views within Nicepage itself... (presumably being scaled out of the main view / slipping out of the window) it cannot be reinserted and, given that it's the only way to close the popup, one only has the option to delete the modal popup entirely and start over.

As pointed out in this and other threads... the option suggested on Nicepage's website prior to their being included in the app had most of the missing functionality. One can also freely drag a box or elements around when designing a standard page in Nicepage... yet the bad coding for these elements is somehow so complicated and insurmountable that it's still broken years on?

You're literally selling white label licenses on this software. Hire some competent programmers.

Modal popups were a specific reason we chose Nicepage & signed up for a premium plan as we wanted some media like photos and videos to appear in popovers. In the desktop app & associated previews, all appears fine. Frustrating not to be able to move them around to position them, for click outside & hitting escape not to options for closing them. but functional & figured we'd find an effective way to supplement the code. The site we were rebuilding had text like about/credits in a scrolling window beside the media... which of course had to be left on the chopping block as there's apparently no way to insert such a field on a modal within Nicepage... but fine for now. However, once published there are glaring issues which make me question whether these were tested by Nicepage at all. Modal popups do not appear where positioned, do not consistently load at the correct scale. Literally spent days fixing this through trial and error for each device.. only to launch to Wordpress and and find them again in entirely different positions & scales. All forum posts mentioning these issues seems to acknowledge awareness that they don't work properly & claim that basic functionality is "in the works" but this is literally being used as a selling point. Years have passed & nothing appears to have been fixed. Reset Responsive is also not available for modal popups. Close button (X) frequently disappears on responsive views within Nicepage itself... (presumably being scaled out of the main view / slipping out of the window) it cannot be reinserted and, given that it's the only way to close the popup, one only has the option to delete the modal popup entirely and start over. As pointed out in this and other threads... the option suggested *on Nicepage's website* prior to their being included in the app had most of the missing functionality. One can also freely drag a box or elements around when designing a standard page in Nicepage... yet the bad coding for these elements is somehow so complicated and insurmountable that it's still broken years on? You're literally selling white label licenses on this software. Hire some competent programmers.
Support Team
Support Team posted this 03 May 2023

Hello,

We are sorry you've had a negative experience with the modal popups on Nicepage. We understand your frustration with the current limitations of this feature, especially after having invested time and money into it.

Please create a separate ticket for your issue. Attach your exported website as a project and some screenshots that point to the issue. Our team is always ready for cooperation and assistance.

Thank you
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, We are sorry you've had a negative experience with the modal popups on Nicepage. We understand your frustration with the current limitations of this feature, especially after having invested time and money into it. Please create a separate ticket for your issue. Attach your exported website as a project and some screenshots that point to the issue. Our team is always ready for cooperation and assistance. Thank you ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
raymond.odaly
22 Posts
raymond.odaly posted this 2 weeks ago

I just want to add that this is my experience of working with modals. I spent two days designing modals which would randomly lose their shapes and positions with the slightest change. I discovered finally that if you rename the modal every time you make adjustments, it made it more likely to work (bizarrely). The really annoying thing is that in the mobile view, there is an increase in the size of the modal container itself, which is not what I designed, there is no way to control it. Generally Nicepage is excellent but modals need looking into as they are a bit buggy.

I just want to add that this is my experience of working with modals. I spent two days designing modals which would randomly lose their shapes and positions with the slightest change. I discovered finally that if you rename the modal every time you make adjustments, it made it more likely to work (bizarrely). The really annoying thing is that in the mobile view, there is an increase in the size of the modal container itself, which is not what I designed, there is no way to control it. Generally Nicepage is excellent but modals need looking into as they are a bit buggy.
Support Team
Support Team posted this 1 weeks ago

Hello,

Thank you for sharing your opinion.
You can create a new ticket with some screenshots and site's URL to check the issue if you still have it.

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, Thank you for sharing your opinion. You can create a new ticket with some screenshots and site's URL to check the issue if you still have it. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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