Incorrect font preview

Sam B
62 Posts
Sam B posted this 08 September 2020
Report a bug

Team,

When I select a font for any text item inside NP its only shows "open sans" regardless of what I select, however, when I preview the page and inspect the element it shows the correct font selected.

This happened after the last update. We should be able to see the correct font selected inside the NP app as well.

Please see the attached project and video.

Team, When I select a font for any text item inside NP its only shows "open sans" regardless of what I select, however, when I preview the page and inspect the element it shows the correct font selected. This happened after the last update. We should be able to see the correct font selected inside the NP app as well. Please see the attached project and video.
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5 Replies
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Sam B
62 Posts
Sam B posted this 16 September 2020

Hey Susanna,

Thanks for the info. I will surely keep you posted. Thank you so much.

Hey Susanna, Thanks for the info. I will surely keep you posted. Thank you so much.
Support Team
Support Team posted this 16 September 2020

Hi Sam,

Our developers have fixed the issue, this fix will be available in the next Nicepage update. Please wait and let us know if you have any further questions.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Sam, Our developers have fixed the issue, this fix will be available in the next Nicepage update. Please wait and let us know if you have any further questions. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 09 September 2020

Hi Sam,

Sorry, but we cannot say when exactly the issue will be fixed.
As for the roadmap, please follow our articles with the updates, we usually post what we are working oт now:
https://nicepage.com/doc/category/release-notes-2486

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Sam, Sorry, but we cannot say when exactly the issue will be fixed. As for the roadmap, please follow our articles with the updates, we usually post what we are working oт now: https://nicepage.com/doc/category/release-notes-2486 ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Sam B
62 Posts
Sam B posted this 08 September 2020

Hey Susanna,

Thanks for your prompt response. I know this might not be the right question, but may I know by when can I expect this to the be resolved?

Also, I might have missed this but I have seen companies issuing a public roadmap with whats next do you have something like that?

Thanks,
Sam

Hey Susanna, Thanks for your prompt response. I know this might not be the right question, but may I know by when can I expect this to the be resolved? Also, I might have missed this but I have seen companies issuing a public roadmap with whats next do you have something like that? Thanks, Sam

Last edited 08 September 2020 by Sam B

Support Team
Support Team posted this 08 September 2020

Hi Sam,

I see the issue, thanks for reporting it. Our developers will fix it in one of the upcoming Nicepage updates.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Sam, I see the issue, thanks for reporting it. Our developers will fix it in one of the upcoming Nicepage updates. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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