Gallery not exporting correctly since last update.

70 Posts

Lynn posted this 02 September 2020

I just downloaded the last 2 updates and now my gallery items aren't exporting properly.
First the pages exported but for some reason didn't display the images. I've been going through and re-loading the images and then re-exporting. But now with today's update I'm getting the images to display, but it is not exporting the number of columns correctly. In the desktop app it correctly shows as Fig. 1. But when exported, it display on the website as Fig.2.
Please fix this urgently as it has messed up most of the pages on my website.

I just downloaded the last 2 updates and now my gallery items aren't exporting properly. First the pages exported but for some reason didn't display the images. I've been going through and re-loading the images and then re-exporting. But now with today's update I'm getting the images to display, but it is not exporting the number of columns correctly. In the desktop app it correctly shows as Fig. 1. But when exported, it display on the website as Fig.2. Please fix this urgently as it has messed up most of the pages on my website.

bug

Fig.1.JPG

Fig.2.JPG

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Support Team posted this 02 September 2020

Hi Lynn,

We are sorry for the issue. Our developers will review the cause of the problem.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Lynn, We are sorry for the issue. Our developers will review the cause of the problem. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

70 Posts

Lynn posted this 02 September 2020

Thank you.

11 Posts

Stekkia posted this 03 September 2020

Please fix it, i have to publish a website urgently! Thank you!

Support Team posted this 03 September 2020

Hi,

Our developers are working on the issue. We'll let you know once it is fixed.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Our developers are working on the issue. We'll let you know once it is fixed. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

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Gallery not exporting correctly since last update.

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